Small businesses don’t need big budgets to “surprise and delight” customers. In an article in The Globe and Mail, Mia Wedgbury, president of High Road Communications, a Fleishman-Hillard company, talks about what happens when the worlds of “PR, marketing and customer service blur.”
Surprised Customers Can Delight Small Business Owners
Posted on June 28th, 2010 | More Branding · High Road · Small Business Owners · Word of Mouth
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