FleishmanHillard Appoints Mark Mortell Chief Global Client Leadership Officer

February 28, 2018


Mortell will Lead the Global Client Leadership Office, Develop and Grow the Agency’s Largest and Most Global Clients

 ST. LOUIS, March 1, 2018FleishmanHillard today announced the appointment of Mark Mortell as Chief Global Client Leadership Officer, the next evolution of the firm’s Global Client Leader (GCL) initiative.

Under Mortell’s leadership, the FleishmanHillard Global Client Leadership Office will focus on meeting the unique demands of large and international clients and their businesses. FleishmanHillard aims to be the best agency in the world at ensuring service excellence, offering insight and experience, and delivering internationally networked support to complex businesses dealing with communications challenges.

“Mark has extensive experience leading teams and supporting clients across the globe,” said John Saunders, president and CEO, FleishmanHillard. “His ability to build relationships, solve problems and tap into our networks for talent, expertise and creativity make him the ideal person to take on this challenge and launch the GCL program to new heights.”

Over the last two years, the agency’s GCL initiative has expanded to include clients across technology, healthcare, consumer, manufacturing and industrials, energy, financial services and agribusiness industries with client leaders from EMEA, APAC and the Americas. This refreshed approach to developing global client leadership has impacted the agency’s largest clients in terms of consultative and service excellence, accessing and developing the best international talent and driving growth.

The GCL Office provides client teams with sophisticated and customized planning, analysis and resourcing tools, and works with account leaders to anticipate, identify and address the challenges of international clients. The GCL Academy, established in 2017, accelerates and cascades an advanced curriculum of learning to build expertise, develop skills and share knowledge among existing and emerging client relationship managers.

Mortell has been central to developing the GCL initiative. Since 2011, he has served as the global leader for OneVoice – a coalition of Omnicom agencies supporting global Health-Tech giant, Philips. He joined FleishmanHillard’s Dublin office in 2002, where he led the corporate and public affairs practice before adding international client work to his portfolio. He is a member of the agency’s leadership cabinet and has been part of the senior management team for a number of years. Prior to joining FleishmanHillard, he led marketing teams at Bank of Ireland Group, Guinness, Irish airline Aer Lingus and served a term as chairman of the Irish Tourist Board. Mortell has been a close adviser to the Irish prime minister and government. His corporate communications and international expertise make him a sought-after media trainer, crisis counselor and corporate adviser.

About FleishmanHillard
FleishmanHillard specializes in public relations, reputation management, public affairs, brand marketing, digital strategy, social engagement and content strategy. FleishmanHillard was named Agency of the Year at the 2017 North American Excellence Awards; 2017 ICCO Network of the Year for the Americas and EMEA; PRWeek’s Best Places to Work 2017; PR News’ Best Places to Work in PR 2016-2017; Human Rights Campaign Best Places to Work for LGBTQ Equality for 2018; PR Awards Asia 2017 Greater China Agency of the Year; and NAFE’s “Top 50 Companies for Executive Women” for 2010-2017. The firm’s award-winning work is widely heralded, including at the Cannes International Festival of Creativity. FleishmanHillard is part of Omnicom Public Relations Group, and has more than 80 offices in 30 countries, plus affiliates in 43 countries.

About Omnicom Public Relations Group

Omnicom Public Relations Group is a global collective of three of the top global public relations agencies worldwide and specialist agencies in areas including public affairs, marketing to women, fashion, global health strategy and corporate social responsibility. It encompasses more than 6,000 public relations professionals in more than 330 offices worldwide who provide their expertise to companies, government agencies, NGOs and nonprofits across a wide range of industries. Omnicom Public Relations Group is part of the DAS Group of Companies, a division of Omnicom Group Inc., that includes more than 200 companies in a wide range of marketing disciplines including advertising, public relations, healthcare, customer relationship management, events, promotional marketing, branding and research.