Account Director Social and Innovation, London

Position Overview and Responsibilities

As an Account Director in the Social and Innovation team, you will play the leading role across our work on key social accounts. In this role you will need to build relationships across multiple practice teams to ensure alignment and spotting opportunities for all practices.

As a senior member of the team you will play a key role in driving excellent client service and maximizing satisfaction for all clients, looking to inspire the team in the latest developments in the field and educating them on trends and social regulations. We are looking for a candidate who has the drive to push for new opportunities and grow accounts.

You will have direct reports and will be responsible for designing their career paths with them as well as running training sessions and lunch and learns within the team – particularly on the process and regulations to keep in mind when running social campaigns for clients.

As part of a large global network you will be responsible for leading campaigns on both a global and local level. Your remit will also involve making wider contributions to the agency overall. This will include supporting cross-office initiatives in respect of marketing, business development, strategy and culture.

In addition, you will also be responsible for helping to drive new business pitches, working alongside Directors to manage the new business process from start to finish, including coordinating team members who may come from across the broader agency.

Experience required

  • Successfully delivered campaigns across multiple channels – in particular digital and social
  • Experience of managing high profile, blue chip accounts – international experience would be a bonus
  • Developed opinions on the world of creative digital, social and tech that will enable you to council clients and colleagues
  • A proven ability to develop and sustain client relationships that are deep and enduring
  • An ability to objectively critique and deliver creative work across platforms
  • The ability to manage budgets, timelines and account resources across several projects
  • Strong strategic skills and the ability to consult clients
  • Strong account growth and confidence to sell digital services
  • An entrepreneurial spirit with a positive and proactive outlook
  • The ability – and initiative – to inspire your clients and your team

If you have experience in the above we would love to hear from you!

More about us…

We are one of the world’s largest international communications consultancies with more than 2,500 employees in over 80+ offices around the globe. FH was founded over 65 years ago and has since established a strong reputation for delivering meaningful, positive and measurable impact for clients.  We are widely recognised for exceptional service and quality standards as well as our long-term relationships with clients.

Our London office is the second largest office in the global network, defined by a series of practice groups – Corporate Communications, Public Affairs, Corporate Reporting, Brand Marketing, Digital & Social, Insights & Planning, and Brand, Content & Design – combined with expertise in industry sectors such as energy, technology, healthcare, travel and tourism, food & drink, sports, FMCG, financial & professional services.

We have a strong and talented team, a solid client base of Fortune 500 and FTSE listed companies. And, while we’re part of a successful global group, we have developed a ‘start-up’ mentality of bravery and entrepreneurialism, rooted in business-changing ideas.

Awards – just some or our awards include – Top 50 Companies for Executive Women 2010-2016 | NAFE,  Gold for Best Use of Social Media Measurement, 2016 | AMEC Awards, Silver for Best Strategic / Creative Development of a New Brand, 2016 | Transform Awards Europe.   International Consultancy of the Year, Global Agency of the Year and Large Agency of the Year in 2014 by PR Week, as well as European Consultancy of the Year for the second year running by the Holmes Report. We have also been named “Standout Agency” on Advertising Age’s 2013 A-List; NAFE’s “Top 50 Companies for Executive Women” for 2010-2013; Advertising Age’s 2012 “Best Places to Work”; and The Holmes Report’s 2012 Global “Public Affairs Agency of the Year.” The firm’s award-winning work is widely heralded, including at the Cannes International Festival of Creativity.

We are part of the Omnicom Group (NYSE:OMC), the leading global advertising, marketing and corporate communications company.

About FleishmanHillard

FleishmanHillard specializes in public relations, reputation management, public affairs, brand marketing, digital strategy, social engagement and content strategy. We have been named PRWeek’s Global Agency of the Year and Best Places to Work; a “Standout Agency” on Advertising Age’s A-List; NAFE’s “Top 50 Companies for Executive Women” for six years running; and among our firm’s award-winning work we’ve taken home 5 Lions in the past two years at the Cannes International Festival of Creativity.  We’re also more motivated by what we can give than what we receive, and in our 70th year we’ve initiated a worldwide service commitment to support social inclusion in the communities in which we work and live. Visit us at www.fleishmanhillard.com.

FleishmanHillard is committed to equal employment opportunity and affirmative action. FleishmanHillard does not discriminate in any aspect of employment on the basis of race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where FleishmanHillard does business. 

About Omnicom Public Relations Group

Omnicom Public Relations Group is a global collective of three of the top global public relations agencies worldwide and eight specialist agencies in public affairs, marketing to women, fashion, global health strategy and corporate social responsibility. It encompasses more than 6,000 public relations professionals in more than 330 offices worldwide who provide their expertise to companies, government agencies, NGOs and nonprofits across a wide range of industries. Omnicom Public Relations Group delivers for clients through a relentless focus on talent, continuous pursuit of innovation and a culture steeped in collaboration. Omnicom Public Relations Group is part of the DAS Group of Companies, a division of Omnicom Group Inc. that includes more than 200 companies in a wide range of marketing disciplines including advertising, public relations, healthcare, customer relationship management, events, promotional marketing, branding and research.

If you need assistance reviewing career opportunities or completing an application, please email our careers team.

Please do not contact the office directly to apply – only resumes submitted through this website will be considered.