Research & Intelligence Project Manager, Chicago

Position Overview and Responsibilities

FleishmanHillard has an immediate opening for an individual to be a Project Manager on the Global Research and Analytics team. This person may be located in the FH St. Louis or Chicago offices. We are a growing team looking to add leaders who want to be a part of something special and a very collaborative and positive culture. FleishmanHillard, globally headquartered in St. Louis, is one of the largest integrated communications companies in the world. Our service to clients draws on expertise across more than 25 disciplines, including B2C and B2B marketing, branding, corporate reputation management, CSR, creative services, entertainment and sports, digital and social media, financial communications and investor relations, healthcare, internal communications, issues and crisis management, public affairs, and technology. FleishmanHillard believes a diverse team brings a wider range of personal and professional experiences and perspectives. We recognize that diversity and inclusion benefit our agency, our clients, and the communities in which we work and live. To that end, we strongly encourage applications from women, people of color, members of the LGBTQ community, veterans, and individuals with disabilities.

The Project Manager will support primary research studies and other research projects and will have a strong background in quantitative research (managing a study, vendors, fieldwork, quotas, timelines, and analyzing data). In this role we are looking for a passionate project manager who loves to transform operations and who can work across primary and other business research projects to improve operations, drive efficiencies, create value, innovate for the future and who will collaborate and thrive in a supportive, fast-paced work culture.

The communications industry has a significant opportunity to manage exposure, support differentiation and create change for organizations operating in complex, global markets today. Communications professionals are working more closely with marketing and social teams, customer service, information technology, HR and CEOs than ever before. These teams need to understand the impact of communications efforts and its value to the greater organization. It’s not enough to consider outputs; organizations are evolving to measure communication’s effect on outcomes.

The FH Global Research & Analytics practice is a global team with new leadership and is in the beginning of a very exciting time. In today’s global market, organizations are challenged to be more transparent in their practices, dedicated to societal impact and to produce financial returns for their shareholders. Our award winning work informs the strategy of these organizations; it allows them to adjust their course where necessary and demonstrate progress and opportunities for future planning and success. Our expertise and our passion is collecting and analyzing data helping our clients fuel powerful communications and brand positioning programs to connect and engage with their audiences to achieve desired goals. We focus our research in three areas:

  • Primary: brand and communications research, online communities, ethnography, traditional and web-based focus groups
  • News monitoring and competitive Intelligence: media audits, landscape analysis, marketplace competitiveness
  • Analytics and measurement: traditional, social and digital analytics and measurement to demonstrate performance impact

Responsibilities

  • Manage and oversee the end-to-end execution of online research projects while cultivating strong relationships with clients and cross-functional internal resources.
  • Manage multiple projects simultaneously; handling sample management and data collection processes efficiently and effectively and liaising with the client regarding set-up and fieldwork, troubleshooting, ensuring established processes are followed, and maintaining required documentation to deliver results that meet the highest quality standards.
  • Lead and own quantitative research surveys.
  • Act as a Project Manager, managing programs end to end and working with stakeholders and users of the surveys.
  • Own all aspects of the timeline and communicate accordingly with the client and the research and analytics team.
  • Analyze, interpret and prepare reports from data.
  • Schedule and lead meetings related to studies, recording all notes and following up on action items.
  • Escalate issues that impact the timeline, budget or data quality in a timely manner.

Qualifications

  • Bachelor’s Degree in Business, Management, Statistics, Mathematics or another related field.
  • 2-4 years of work experience as a primary researcher. Any experience in the technology or advertising fields is a plus.
  • Coachable, highly motivated, self-starter with the ability to be flexible and precise under tight deadlines.
  • Excellent Project Management skills; capable of setting priorities, meeting deadlines and managing projects.
  • Able to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities.
  • Strong written and verbal communication skills with the ability to interact with all levels using both technical and non-technical verbiage. Great at presenting findings to a diverse audience.
  • Be detail oriented, organized, and thorough and have respect for quality control.
  • Able to build strong working relationships with clients, team members and stakeholders. Previous experience in a client-service capacity is preferred.
  • Strong skills in MS Project, MS Excel, MS PowerPoint and MS Word.
  • Comfortable with asking good questions in order to get to the heart of issues quickly and act decisively while seeing the “bigger picture”.
  • Possess strong networking and influencing skills.
  • Proven analytical and deductive reasoning skills; able to translate findings into actionable insights.
  • Be an effective time manager and be able to multi-task across multiple projects and prioritize time.

About FleishmanHillard

FleishmanHillard specializes in public relations, reputation management, public affairs, brand marketing, digital strategy, social engagement and content strategy. FleishmanHillard was named PRWeek’s 2014 Global Agency of the Year, “Standout Agency” on Advertising Age’s 2013 A-List; NAFE’s “Top 50 Companies for Executive Women” for 2010-2016; and among PRWeek’s 2013 “Best Places to Work.” The firm’s award-winning work is widely heralded, including at the Cannes International Festival of Creativity. FleishmanHillard is part of Omnicom Public Relations Group, a division of Omnicom Group Inc., and has more than 85 offices in 30 countries, plus affiliates in 43 countries. Visit us at www.fleishmanhillard.com.

FleishmanHillard is committed to equal employment opportunity and affirmative action. FleishmanHillard does not discriminate in any aspect of employment on the basis of race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where FleishmanHillard does business.

About Omnicom Public Relations Group

Omnicom Public Relations Group is a global collective of three of the top global public relations agencies worldwide and eight specialist agencies in public affairs, marketing to women, fashion, global health strategy and corporate social responsibility. It encompasses more than 6,000 public relations professionals in more than 330 offices worldwide who provide their expertise to companies, government agencies, NGOs and nonprofits across a wide range of industries. Omnicom Public Relations Group delivers for clients through a relentless focus on talent, continuous pursuit of innovation and a culture steeped in collaboration. Omnicom Public Relations Group is part of the DAS Group of Companies, a division of Omnicom Group Inc. that includes more than 200 companies in a wide range of marketing disciplines including advertising, public relations, healthcare, customer relationship management, events, promotional marketing, branding and research.

If you need assistance reviewing career opportunities or completing an application, please call 314-982-6283 or email our careers team.

Please do not contact the office directly to apply – only resumes submitted through this website will be considered.