B2C

  1. From News Feed to Lead: Three Facebook Areas Communicators Need to Know

    Digital specialist Justin Goldsborough looks at three Facebook principles communicators must have a handle on, including an approach that’s “not sexy” but beats the “flash and sizzle.”

  2. 10 Lists + 10 Predictions: A Look at the ‘Year of the User’

    What would a listing of the top 10 marketing and social media trends look like? The digital specialists from Fleishman DNA provide the answer, as well as 10 broad predictions for “year of the user.”

  3. Should Marketing Massage Ego?

    Word of mouth specialist Spike Jones looks at three E’s of marketing — and explains why it’s sometimes necessary to be an “ego feeder.”

  4. Two Sides of the Google Social Search

    Is Google’s new social search function a reminder that the company is “not a benevolent being”? Our communications specialists in Canada look at the arguments for and against the new feature — and why many marketers are in a huff.

  5. Problem Solved? An Influence-Measurement Solution.

    Despite Klout, Kred and others, brands have yet to solve the influence-measurement problem. Word of mouth specialist Spike Jones offers a solution that might “crack that nut.”

  6. Checking the Message’s Expiration Date

    While the year has changed, many communicators might be “stuck on the treadmill of activities” and announcements. The communications specialists from Beyond the Hype share ways to perform a “gut check on your messaging.”

  7. Is It Time to Go Off the Safe and Known Digital Path?

    Is it better to “try, test and fail” with a digital trend or wonder what might have been? Our communications specialists in Mexico look at some innovation success stories and suggest how companies can factor in some risk.

  8. A Three-Part Equation for Social Media Success

    Our communications specialists in Canada argue there is no “secret sauce or magic bullet” for social media success — but there is a winning formula.

  9. Fan Behavior Deserves a Closer Look

    Should “nice infographics with catchy data” determine a social media approach? Digital specialist Joshua-Michéle Ross provides a skeptical view of the findings.

  10. The New York Times, It Is a Changin’

    Will the new CEO of The New York Times Co. hail from the technology sector? In a PRWeek article, digital specialist Michael Levitz discusses the company’s future, suggesting it “needs to think like a Google or Amazon.”

    Read: Times Co. Could Turn to Tech Sector for New Leadership

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