Former Red Sox GM Theo Epstein appears to understand baseball — and handling crisis communications. The communications specialists from Beyond the Hype
examine his steps, including why it was smart to “proactively take the medicine.”
Lois Paul
With Red Sox Nation Seeing Red, Theo Succeeds
Posted on October 27th, 2011 | More Crisis Communications · Lois Paul · Reputation Management · Sports
Help for the ‘Very First Step’ of Social Media Strategy
What can B2B tech companies can learn from Forrester’s Social Technographics research? The communications specialists from Beyond the Hype
say the recently updated data “answer questions that should be asked” about developing a social media strategy.Posted on October 21st, 2011 | More B2B · Digital & Social Media · Lois Paul · Research
What’s Your Story? Brands Enter Next Phase of Facebook
In the wake of Facebook’s “most sweeping changes” in the past few years, companies and users alike are scrambling to find a footing. The communications specialists from Beyond the Hype
discuss the social network’s new focus on “storytelling” and explain why companies need to forget about campaigns and start thinking about “what’s going on inside.”Posted on September 27th, 2011 | More B2B · Branding · Digital & Social Media · Lois Paul
When an Apology Could Use an Apology
Should Netflix’s CEO apologize for his recent apology? The communications specialists from Beyond the Hype
review the mea culpa and explain how the company misjudged the “customers’ viewpoint and anticipated reaction.”Posted on September 22nd, 2011 | More B2C · Lois Paul · Reputation Management
No Debate About This Evolution: Journalism, Social Media Coming Together
Whether it’s in Ad Age, Forbes or any number of outlets, the message seems clear: “The revolution is here.” The communications specialists from Beyond the Hype
look at four recent stories that highlight the evolving relationship between journalism and social media.Posted on September 21st, 2011 | More Digital & Social Media · Lois Paul
Do the New England Patriots Need a Spinning Class?
The communications specialists from Beyond the Hype
weigh in on quarterback Tom Brady’s clear-cut comments and why they drove “the team to overreact.”Posted on September 16th, 2011 | More Entertainment · Lois Paul · Reputation Management · Sports
Journalists’ Love of LinkedIn Begs the Question
While a “near-universal” rate of B2B journalists use LinkedIn, why do they use it and other social sites? The communications specialists from Beyond the Hype
weigh in on recent findings and explore “the more pertinent data.”Posted on September 1st, 2011 | More B2B · Digital & Social Media · Lois Paul · Research
Corporate Social Media’s Quest for Serenity Now
Some experts suggest corporate social media resembles a reality show shouting match. The communications specialists from Beyond the Hype
offer a successful approach and explain why it might run “counter to the DNA of most marketers.”Posted on August 31st, 2011 | More B2C · Digital & Social Media · Lois Paul
The Seven Habits of Highly Successful Media List Creators
While press lists are “the foundation of a PR campaign’s media strategy,” creating one can be a daunting task. The communications specialists from Beyond the Hype
share seven list strategies for young PR pros, including tips on using Google Blog Search and News.Posted on August 17th, 2011 | More Digital & Social Media · Lois Paul · Media & Presentation Training
Disgruntled Soccer Fans With a Goal in Mind
One group of soccer fans is mad as heck — but few people know it. The team from Beyond the Hype
reviews a recent soccer protest and offers communications tactics, including ways to “build community and galvanize a fan base.”Posted on July 21st, 2011 | More Digital & Social Media · Lois Paul · Sports