Account Supervisor, Health Tech Communications, TogoRun

TogoRun is an award-winning global integrated communications agency focused on health and well-being that has most recently been recognized with two 2019 PRSA-LA PRISM Awards for Integrated Communications and Diversity Communications for Consumer Products, a 2019 SABRE Award for PR Agency Citizenship, and a 2018 SABRE Award for Best Global Campaign.

With offices in New York, Washington, D.C., Boston and Los Angeles and a diverse portfolio of blue-chip accounts and nimble start-ups, our team works both in-office and remotely. We are seeking entrepreneurial-minded integrated communications specialists, who are experienced navigators in the health and well-being space.

We work with pharmaceutical/biotechnology companies, medical device and technology companies, insurance companies, as well as advocacy and non-profit groups. Our growth has been driven by a singular commitment to exemplary client service, backed by award-winning creativity, in-depth healthcare knowledge, cross-spectrum communications expertise, superb business results for our clients, and a culture of passion, hard work, and fun. These tenets, combined with seasoned staff and globally recognized clients, continue to propel TogoRun’s growth and success.

TogoRun’s Washington, D.C. office has an immediate opening for an Account Supervisor. This position’s core responsibilities will include:

  • Support/manage communications around a brand campaign for a significant anchor account, a leading healthcare technology client, utilizing surround sound communications strategies and channels to achieve maximum visibility.

  • Serve as client liaison responsible for day-to-day project management, and provide proactive client counsel and creative recommendations across multiple communications platforms.

  • Contribute to the development of integrated strategic communications plans that support brand marketing and enhance corporate positioning.

  • Create connections and facilitate relationships between client and external audiences: third party organizations, healthcare professionals, policymakers, media, etc.

  • Support earned and paid media programs to include strategy, creative direction and execution; demonstrate solid understanding of what makes for a winning news story and how to best “sell” it to reporters.

  • Facilitate partnerships with third parties and manage all associated activities, including events and thought leadership opportunities.

  • Support development of high-quality content for a variety of communications platforms, including digital and social.

  • Supervise and train junior account staff; provide quality control, determine workflow and assignments.

  • Oversee extended team members, as well as freelancers/vendors, in an organized way that results in seamless delivery.

  • Support account budgeting and planning; manage monthly budget tracking and billing. Also show strong ability to staff accounts appropriately, achieve forecast, and demonstrate fiscal responsibility and efficiencies to maximize client investment.

  • Contribute to the healthcare business development efforts for TogoRun.

  • Participate in TogoRun internal initiatives to promote a strong culture and to further highlight agency’s expertise, integrated approach and client service model.

Key Qualifications

The ideal candidate will possess 5-7 years of communications or PR agency experience in healthcare. Candidates should be somewhat of a “generalist” with cross-spectrum experience in multiple areas to include strategic planning, writing, media, HCP communications, branded campaigns, and policy. Experience working on communications campaigns targeting government audiences and policy influencers is a plus.

Strong organizational skills and ability to multi-task are fundamental to succeeding in this position. It will be important for the candidate to quickly assimilate into a team that manages multiple workstreams that comprise an integrated brand campaign. Success will depend on the candidate’s ability to build and maintain strong client relationships and help to manage a strong agency account teams.

Candidate must be a natural project manager with a proactive, innovative and positive attitude toward client service that carries over to the way he/she manages and inspires the team. In addition, the candidate should be persistent and strong-willed with an inclination towards driving projects forward.

About TogoRun

TogoRun is an award-winning global integrated communications agency focused on health and well-being with offices in New York, Los Angeles, Boston, and Washington, D.C. The agency’s client roster includes many of the world’s leading pharma/biotech, health tech, provider, non-profit and medical aesthetics/beauty companies. TogoRun is a wholly owned subsidiary of Omnicom, and a sister agency to FleishmanHillard with access to both Omnicom’s and Fleishman’s extensive international network of strategic communications, marketing and public policy advisors. For more information, visit www.TogoRun.com.

TogoRun is an equal opportunity/affirmative action employer. M/F/D/V and mandates equal pay for equal work.