Managing Supervisor - Social, Detroit
FleishmanHillard has an immediate opening for an energetic, self-starting, Managing Supervisor with a background in social media strategy. This position provides a fantastic opportunity for social-first communicator who is comfortable in the worlds of strategy, insights, and creative, who can translate strategy into tangible content deliverables.
Driven by great work, passionate about their city, and smart in their approach, FH Detroit is home to almost 40 of the area’s most talented communicators. Part of the global FH network of 80 offices, FH Detroit serves clients in the automotive, consumer goods, professional services and energy and utilities industries with fully integrated communications services including brand strategy and marketing, content and editorial development, executive positioning and reputation management, media relations and social and digital strategy and implementation. Located in the heart of downtown Detroit, this is a team that hustles harder, has fun and delivers award-winning, impactful work for some of the world’s leading brands.
FleishmanHillard believes a diverse team brings a wider range of personal and professional experiences and perspectives. We recognize that diversity and inclusion benefit our agency, our clients, and the communities in which we work and live. To that end, we strongly encourage applications from women, people of color, members of the LGBTQ community, veterans, and individuals with disabilities.
- Establish strategic content framework to support brand pillars.
- Develop digital content goals and messaging architecture.
- Create internal briefs for digital content initiatives.
- Provide point of view on global content marketing for the auto industry.
- Produce POV’s and recommendations related to digital content/platforms.
- Ensure creation/adoption of content curation guidelines and best practices.
Mastery of Social Media Tools and Platforms: Must be proficient in the tactical use of core platforms, most notably Facebook, Twitter, LinkedIn, Instagram, Snapchat, and YouTube. Candidates will be asked to provide examples of professional-related success, i.e. leveraging tools to effectively engage with key audiences on behalf of a brand/client/issue/organization. Candidates must be able to demonstrate cross-platform digital knowledge, including social media, web design, mobile technologies, online and social advertising, etc. Experience with social media management systems/platforms is preferred (i.e. Sprinklr, Spredfast, Percolate, Hootsuite)
Ability to Monitor and Interpret Social Media Metrics: Should be well versed in online monitoring best practices and able to use online monitoring tools, platform-specific metrics insights tools and more to demonstrate reasoning behind social recommendations and track successes. Experience with tools such as Sprinklr, Spredfast, Radian 6, Crimson Hexagon, Synthesio or Tracx is a plus.
Creativity and Advanced Writing Ability: Creative thinking and strong writing/editing skills are required. Experience creating and maintaining social media editorial calendars and regularly drafting messages on behalf of a large corporation, executives or associated with issues/crisis communications is preferred.
High Ethical Standards: Community facilitators are stewards of a company’s social media policy and service as a “voice” of the brand. Qualified candidates will demonstrate the personal integrity and professionalism worthy of such responsibility.
Refined Communication Skills: Ideal candidates are customer-service minded and should be calm, clear and consistent communicators adept at navigating large organizations in a positive, diplomatic way. Comfortable in the role of teacher, trainer and mentor, the successful candidate should possess enough hands-on experience implementing digital communications to translate terminology into a language that all can understand.
Propensity for Time Management/Multi-tasking: The ideal candidate is a self-starter who is solutions-oriented, thrives under pressure, enjoys fast-paced work and is dedicated to quality. He/she is extremely motivated and in search of a challenging, career-advancing opportunity.
Ability Work Collaboratively in a Team Setting: Must be a consummate team player who brings a passionate, positive, high-energy approach to client service and delivering results. Ideal candidate should possess excellent relationship skills; be a good listener; respect the expertise of others; and have ability to motivate and generate effective action from all levels of the organization.
FleishmanHillard specializes in public relations, reputation management, public affairs, brand marketing, digital strategy, social engagement and content strategy. We have been named PRWeek’s Global Agency of the Year and Best Places to Work; a “Standout Agency” on Advertising Age’s A-List; NAFE’s “Top 50 Companies for Executive Women” for six years running; and among our firm’s award-winning work we’ve taken home 5 Lions in the past two years at the Cannes International Festival of Creativity. We’re also more motivated by what we can give than what we receive, and in our 70th year we’ve initiated a worldwide service commitment to support social inclusion in the communities in which we work and live. FleishmanHillard is part of Omnicom Public Relations Group, a division of Omnicom Group Inc., and has more than 85 offices in 30 countries, plus affiliates in 43 countries. Visit us at www.fleishmanhillard.com.
FleishmanHillard is committed to equal employment opportunity and affirmative action. FleishmanHillard does not discriminate in any aspect of employment on the basis of race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where FleishmanHillard does business.
About Omnicom Public Relations Group
Omnicom Public Relations Group is a global collective of three of the top global public relations agencies worldwide and eight specialist agencies in public affairs, marketing to women, fashion, global health strategy and corporate social responsibility. It encompasses more than 6,000 public relations professionals in more than 330 offices worldwide who provide their expertise to companies, government agencies, NGOs and nonprofits across a wide range of industries. Omnicom Public Relations Group delivers for clients through a relentless focus on talent, continuous pursuit of innovation and a culture steeped in collaboration. Omnicom Public Relations Group is part of the DAS Group of Companies, a division of Omnicom Group Inc. that includes more than 200 companies in a wide range of marketing disciplines including advertising, public relations, healthcare, customer relationship management, events, promotional marketing, branding and research.
If you need assistance reviewing career opportunities or completing an application, please call 314-982-6283 or email our careers team.
Please do not contact the office directly to apply – only resumes submitted through this website will be considered.