Rebuilding Trust: Redefining a Utility’s Role After Crisis
Following a major environmental crisis, a leading U.S. utility partnered with our advisors to rebuild trust and reshape its narrative. Through employee-driven storytelling and strategic media outreach, an innovation-focused campaign shifted public perception, garnering top-tier coverage without reigniting the crisis. The effort humanized the brand, repositioned the company as a responsible industry leader and demonstrated how earned media can drive long-term reputation recovery.
Correcting a Risky Narrative for a Global Cybersecurity Leader
Facing a crisis after a massive data breach, a cybersecurity provider turned to our advisors to rebuild trust, shift the narrative and prevent future failures. We led a full-scale recovery effort—revamping executive communications, launching a proactive reputation campaign and establishing a crisis response framework. Within weeks, media scrutiny faded, leadership gained industry credibility and the company saw a 150% stock rebound and renewed customer confidence.
Strengthening Reputation for a Leading Airline
To strengthen its reputation management, a leading global airline partnered with our advisors to create a centralized brand governance framework. By establishing a cross-functional team and implementing real-time risk monitoring, the airline improved coordination, enhanced brand consistency and streamlined decision-making. This proactive approach enabled the company to navigate reputational challenges with greater agility and confidence across its global operations.
Trust and Reputation: Leading a Global Electronics Recall
When a global electronics brand faced a high-stakes product recall, our advisors led crisis communications and long-term reputation recovery. Through executive visibility, transparent messaging and stakeholder engagement, we helped the company reassure consumers and earn praise from regulators. The result: one of the most successful recalls in U.S. history, a rebound in brand trust and renewed positioning as an industry leader in safety and responsibility.
Rebuilding Employee Relations After Racism Allegations
Amid allegations of institutional racism and a unionization vote, a leading hunger-focused nonprofit turned to our advisors to rebuild trust and reaffirm its DEI commitments. Through strategic messaging, executive positioning and stakeholder engagement, we helped stabilize the organization, elevate its new CEO and foster a more inclusive culture—ensuring continued support from employees, volunteers and donors while keeping its mission on track.
Redefining Digital Engineering for a Defense Leader
After losing a multibillion-dollar defense contract, a leading aerospace and defense company partnered with our advisors to reshape perceptions of its digital engineering capabilities. Through deep research, expert interviews and a compelling narrative, the company reasserted its leadership at a major military trade show. The integrated campaign helped close a critical credibility gap—positioning the company for future success in a highly competitive defense landscape.
Rebuilding Trust: Redefining a Utility’s Role After Crisis
Correcting a Risky Narrative for a Global Cybersecurity Leader
Strengthening Reputation for a Leading Airline
Trust and Reputation: Leading a Global Electronics Recall
Rebuilding Employee Relations After Racism Allegations
Redefining Digital Engineering for a Defense Leader
Following a major environmental crisis, a leading U.S. utility partnered with our advisors to rebuild trust and reshape its narrative. Through employee-driven storytelling and strategic media outreach, an innovation-focused campaign shifted public perception, garnering top-tier coverage without reigniting the crisis. The effort humanized the brand, repositioned the company as a responsible industry leader and demonstrated how earned media can drive long-term reputation recovery.
Facing a crisis after a massive data breach, a cybersecurity provider turned to our advisors to rebuild trust, shift the narrative and prevent future failures. We led a full-scale recovery effort—revamping executive communications, launching a proactive reputation campaign and establishing a crisis response framework. Within weeks, media scrutiny faded, leadership gained industry credibility and the company saw a 150% stock rebound and renewed customer confidence.
To strengthen its reputation management, a leading global airline partnered with our advisors to create a centralized brand governance framework. By establishing a cross-functional team and implementing real-time risk monitoring, the airline improved coordination, enhanced brand consistency and streamlined decision-making. This proactive approach enabled the company to navigate reputational challenges with greater agility and confidence across its global operations.
When a global electronics brand faced a high-stakes product recall, our advisors led crisis communications and long-term reputation recovery. Through executive visibility, transparent messaging and stakeholder engagement, we helped the company reassure consumers and earn praise from regulators. The result: one of the most successful recalls in U.S. history, a rebound in brand trust and renewed positioning as an industry leader in safety and responsibility.
Amid allegations of institutional racism and a unionization vote, a leading hunger-focused nonprofit turned to our advisors to rebuild trust and reaffirm its DEI commitments. Through strategic messaging, executive positioning and stakeholder engagement, we helped stabilize the organization, elevate its new CEO and foster a more inclusive culture—ensuring continued support from employees, volunteers and donors while keeping its mission on track.
After losing a multibillion-dollar defense contract, a leading aerospace and defense company partnered with our advisors to reshape perceptions of its digital engineering capabilities. Through deep research, expert interviews and a compelling narrative, the company reasserted its leadership at a major military trade show. The integrated campaign helped close a critical credibility gap—positioning the company for future success in a highly competitive defense landscape.
