Download COVID-19 Mindset: The Collision of Issues

The Future of Work: How Remote Work Has Changed Expectations of What Work Can Be

Over now many months of quarantine around the world, discussions on how and when to return to the physical workplace have evolved into a more fundamental question: why? As companies embraced remote work overnight, jobs we previously thought could only…

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Download Vulnerability and COVID-19: How Pandemic Times are Shaping the Views of Global HCPs, Patients and Caregivers

Download COVID-19 Mindset: How Pandemic Times Are Shaping U.S. Consumers

Download COVID-19 Mindset: How Pandemic Times Are Shaping Italian Consumers

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COVID-19 Mindset: How Pandemic Times Are Shaping Global Consumers

The Collision of Issues study, July 7, 2020 We continue to face extraordinary uncertainty. In this research we attempt to chart a path forward by asking difficult questions that show a new reality for companies, their narratives, their workspaces and…

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AI for PR - The Path to the Present, and the Potential

I had the pleasure of participating on a panel on February 19th for PRSA Chicago called 'The Good, the Bad & the Ugly of Artificial Intelligence on PR.' I was joined by Andrew Cross, senior vice president, public relations, Walker Sands…

Desperately Seeking Empathy – What Could Empathy Look Like from a Company in Today’s Culture?

Despite what we’re seeing politically and the increasing vitriol on social and traditional media, it is incorrect to assume that we’re careening toward a compassionless future. There is evidence to suggest that empathy is an emerging societal need. We see evidence of empathy in…

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The Increasing Importance of Accountability and Expectation Setting

While I am passionate about accountability and expectation setting, I haven’t always understood them.  Once, when I was young, I was supposed to be watching my brother, but instead, I was on the phone for an hour talking to my…