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Cybersecurity and Reputation in 2026: Surfing into the Wave 

January 29, 2026
By Scott Radcliffe

While we’re well past Larry David’s threshold to wish “Happy New Year,” 2026 is still fresh and there will be some trends communications leaders should be very prepared for as cybersecurity and corporate reputation continues to be more firmly intertwined. What’s more, these trends are evolving quickly and in a way that should make most PR leaders question assumptions they’ve made for cybersecurity-related communications even just a few years ago.  

We’ll likely find the organizations that emerge with their reputations intact—or even enhanced in some cases—are those that recognize a simple truth. Specifically, that in the age of growing and ever-present cybersecurity threats, your communication strategy is nearly as important as your firewall configuration. 

The Trends

Show Your Work, Not Just Your Confidence: Soon it will no longer be enough to simply say your products or services are “secure,” you need to demonstrate it with specificity and honesty. This means highlighting the good with the bad and providing meaningful detail about your offerings. Companies like Anthropic are leading the way by openly discussing safety concerns with their AI models, while Amazon has been transparent about potentially malicious activity it has detected and mitigated in its network. The market is rewarding this kind of candor because it builds credibility and ultimately trust. Security is a journey, not a destination, so no one expects their security vendor to have a perfect record. They do expect them to quickly and effectively address vulnerabilities. 

Supply Chain Security as a Diplomatic Balancing Act: Supply chain security is already a fundamental area of corporate risk, but it is likely to continue to grow as cybercriminals become more creative and effective in exploiting vendors across corporate supply chains. Because these types of issues have only grown in frequency and impact, the way in which organizations communicate to core stakeholders about them will also need to change in 2026. The line between accountability and “throwing suppliers under the bus” is beginning to grow very blurry and will depend even more on the facts on the ground in the coming year. Moving forward, organizations should approach communications related to these situations with considerable nuances. Letting the facts of the matter drive the narrative rather than reflexive blame-shifting that could backfire with partners and customers alike if pre-packaged approaches are applied. 

The Race to Disclosure Amidst a Sea of Data Extortion Attacks: Bad actors are doubling down on data theft and extortion rather than deploying traditional ransomware. In this environment, companies need to realize they aren’t alone—and many who are targeted actually stand out in a positive way if they choose not to pay and instead disclose the issue before the bad actors. Speed and a degree of transparency can transform a potential reputation crisis into a demonstration of organizational integrity. This trend also extends beyond data extortion attacks. In recent years, many companies received positive feedback for proactively disclosing security issues early when they pose an immediate threat or have immediate impacts on users, even when not legally required to do so. 

Reputation in the Age of Hacking Back: In the geopolitical West, and particularly in the U.S. of late, state-backed offensive cyber action and overall aggressiveness—including “hacking back” and hawkish, nationalistic perspectives—is gaining momentum. Brands operating in this sphere directly or tangentially face complex decisions. Specifically, how do you want to position your organization in this increasingly militarized cyber domain while protecting your reputation? Also, how that decision will need to be framed and communicated in a way that aligns with their existing brand reputation or the trajectory they want their reputation to take. 

It’s Past Time to Stop Saying, “We take security seriously:” Using that phrase increasingly carries with it a subtext that suggests you’re simply cutting and pasting what everyone else says and in fact do not take security “seriously.” Furthermore, for a while it has also underscored a lack of authentic engagement with the issue for press, but increasingly with other important stakeholders, which can undermine trust with your key audiences as opposed to building trust. 

The Bottom Line 

The companies that will thrive in 2026’s cybersecurity landscape won’t necessarily be those that never experience incidents. They’ll be the ones that communicate about them with honesty, speed and strategic clarity. Reputation is no longer built on projecting invulnerability; it’s earned through demonstrating resilience, accountability and respect for those who trust you with their data. 

Your security posture and communication strategy are now inseparable. Make sure they’re both ready. 

Scott Radcliffe width= Scott Radcliffe is FleishmanHillard’s global director of cybersecurity, leading the firm’s Cybersecurity Center of Excellence and advising clients on rising cyber risks. He recently rejoined FH from Apple, where he led cybersecurity communications and previously served as the agency’s senior global data privacy and security expert.

 
Article

License To Lead: A Corporate Leadership Global Study

January 7, 2026

In an era of unprecedented disruption, executives face a paradox: while they understand the strategic direction their organizations need to pursue, they often lack the stakeholder capital required to execute bold change. This is the central insight of a new global study on corporate leadership, and it helps explain why so many well-conceived strategies stall before gaining traction.

The research identifies what top-performing companies are doing differently. They possess what we call a License to Lead, the stakeholder confidence that allows them to innovate and adapt without losing legitimacy or reputation.

Disruption is no longer an excuse for poor performance. It is simply the operating environment. The organizations that will thrive are those that treat corporate affairs not as a discrete function, but as an integrated leadership operating system—one that continuously converts complexity into clarity and builds the reputational capital needed to sustain confidence through inevitable change.

Download the full License to Lead report below to explore the data, insights, and leadership behaviors that enable organizations to adapt, move decisively and sustain stakeholder confidence in uncertain times. You can see some of the top findings here.

    Get the Full Report
    Article

    Ready for What’s Next: Corporate Preparedness & Resilience in the Age of Permacrisis

    May 23, 2025
    By Vipan Gill

    Crises are no longer episodic disruptions. Today, they form a continuous backdrop – an evolving dynamic that threatens organizational resilience and corporate reputation. Organizations that embed crisis preparedness as a core strategic capability – not simply an insurance policy – will be positioned not just to weather future challenges, but to lead through them.

    That’s because risk today is faster, more complex and amplified across more dimensions than ever before. We are operating in a state of “permacrisis”. While crises are not necessarily new, it’s the speed, complexity, and amplification of risks across many different channels that have changed. Every organization faces compounding risks, whether they make headlines or not. Yet many companies remain underprepared. Insights from this month’s PRWeek Crisis Comms Conference 2025 revealed that nearly half of all companies still lack a formal crisis plan.

    Readiness is Cultural, Not Just Tactical

    In a world where every day feels like a crisis, many leaders mistake constant exposure for readiness. But resilience isn’t built in the moment. It’s embedded over time. Today’s risks demand deeper planning and perspective. Organizations must embed clarity of ownership, decision-making agility, and cross-functional coordination well before a disruption occurs.

    At FleishmanHillard, this belief is core to how we guide clients. The conference reinforced what we see in our daily counsel; the absence of a crisis playbook isn’t the only risk. The bigger vulnerability is failing to operationalize crisis readiness as a living, evolving part of the business. In an era defined by disruption, resilience is the ultimate differentiator.

    From Reactive to Resilient: Redefining Crisis Leadership

    Historically, crisis management was shaped by high-profile, acute events. Today’s most damaging issues often simmer below the surface, emerging gradually, escalating quickly, and leaving little time for response.

    World-class crisis outcomes now hinge on proactive, sustained investments in organizational preparedness, not just reactive action during a major event. Resilient brands do not just defend their reputation during crises; they proactively strengthen it through everyday actions.

    To move from reactive to resilient, organizations need a modern readiness framework that embeds resilience into day-to-day operations. Core elements include:

    • Real-Time Risk Sensing: Implement tools to monitor traditional media, social platforms, fringe forums, and the dark web for emerging threats.
    • Reputation-First Scenario Planning: Develop scenarios that address both operational and reputational impacts, with predefined decision-making criteria.
    • Authentic Language Frameworks: Ensure communications reflect organizational values, particularly on sensitive or contentious topics to maintain credibility.
    • Strategic Spokesperson Planning: Prepare visible leaders who can act as credible, empathetic representatives under pressure.
    • Continuous Crisis Training: Treat readiness as a muscle to be exercised regularly, not a skill activated during emergencies alone.

    In today’s attention economy, fringe narratives can move mainstream within hours. Resilient organizations sense what’s coming and shape the narrative before others do.

    Proactive Narrative Management: Preparing for AI-driven Risk

    AI is changing how reputations are shaped. Machine learning models, news algorithms, and social amplification systems serve as frontline interpreters of a brand’s behavior and its reputation. These systems don’t wait for formal updates, they ingest, index and amplify whatever narratives are most readily available.

    That’s why prebunking– establishing credible narratives proactively–is essential. Organizations can no longer rely solely on reactive corrections during an active crisis. Instead, building trusted reputational foundations early on improves how audiences, and AI systems, interpret emerging narratives.

    A strong crisis preparedness program ensures that communications strategies are not merely reactive after an incident, but active, strategic, and values-led well in advance.

    Elevating the Role of Communications in Crisis Strategy

    The role of communicators has evolved.  In a permacrisis environment, we are not just message managers, we are strategic stewards of corporate reputation—proactively guiding organizations through uncertainty, informed by data, technology, and human judgment.

    While technology provides powerful tools, the true advantage lies in how organizations interpret those signals and act on them. Human insights remain essential. Context. Empathy. Judgement. These are the ingredients of trusted, decisive leadership in the moments that matter.

    Our Approach  

    Our global crisis and issues management team combines real-world, local market experience with global reach—guiding clients through uncertainty across time zones, sectors and cultures. We help organizations build and operationalize readiness, so that when it matters most, you’re not reacting—you’re leading.

    FleishmanHillard Executive Advisory Board