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FleishmanHillard Appoints Madhulika Ojha as Managing Director for India

January 27, 2025

FleishmanHillard today announced the appointment of Madhulika Ojha as managing director of its India operations. Based in Mumbai, Ojha will oversee the strategy, operations and growth of the agency’s India offices. She will report to Joanne Wong, Asia Pacific president and senior partner at FleishmanHillard.

Ojha brings nearly 20 years of strategy consulting experience, with deep expertise in designing and implementing large-scale transformation programs to help businesses grow market share, increase shareholder value and enhance operational efficiency through technology enablement. Most recently, she served as an Executive Director in the Strategy and Transactions advisory team at EY in India, where she advised C-level leaders across industries.

Commentating on the appointment, Wong said, “At FleishmanHillard, we focus on the role communications play in driving business outcomes and influencing C-suite priorities and Board discussions. Madhulika’s expertise in post-merger integration, deals and transactions and the financial communications ecosystem offers us growing opportunities to strengthen our position as a trusted advisor. As India’s business and financial landscape evolves rapidly, her leadership will enable us to better support clients in navigating this dynamic environment. We are thrilled to have her join us and lead the next phase of growth and transformation for our India operations.”   

Ojha’s career spans leading global business advisory and technology consulting firms, including EY, Capgemini, Deloitte, TCS and Tech Mahindra. She has advised Fortune 500 corporations across sectors such as financial services, consumer, automotive, life sciences and more, with market exposure spanning Asia, Europe and the Americas.

“The FleishmanHillard team in India has built an impressive foundation, and I’m excited to build upon their success,” Ojha said. “The agency’s commitment to delivering business-informed, technology-powered communications that drive tangible business outcomes aligns perfectly with my passion and professional experience. I look forward to contributing and collaborating with the team to help clients protect, transform and grow their businesses through strategic communications.”

Wong added: “Our focus for India and the broader APAC region in 2025 is to further solidify our unique position as a business-critical advisor, offering both high-level strategic counsel and robust implementation for clients. With management consulting leaders like Madhulika bringing greater strategic depth, combined with our trusted brand, leading global networks and comprehensive offerings, we are confident in achieving this priority.” 

Since 2007, FleishmanHillard India has continued to deliver award-winning campaigns for both global and local clients across sectors such as fast-moving consumer goods, healthcare, technology, financial services, automobile and hospitality. The team has earned numerous accolades, including being recognized as the Public Relations Team of the Year at the 2024 Acer Faster Awards. It has also won Best Consumer Relation Campaign at the 2022 Public Relations Council of India Awards; Best Use of Digital and Print Media at the 2021 Asia Pacific IN2SABRE Awards; and both the Technology: Hardware and Financial & Professional Services categories at the 2020 Asia Pacific SABRE Awards.

Article

The Global South Leading the Climate Agenda Amid Uncertainty

January 24, 2025
By Ana Domingues
Mountain range at dusk with the logos for FleishmanHillard and the World Economic Forum

There is no doubt that 2025 will be a challenging year for the climate agenda. President Donald Trump’s decision to withdraw the United States from the Paris Agreement and dismantle the Green New Deal raises concerns about the rise of climate denialism, signaling a critical juncture for progress in the energy transition.

However, U.S. policies do not necessarily dictate the path forward for all nations or companies. Environmental and climate challenges will remain acute. The renewable energy transition will proceed, reflecting consumer demand and economic opportunity. And multinational organizations will have to meet the expectations of stakeholders around the world, including in countries that continue to pursue aggressive climate targets. Strategies therefore need to be evaluated, adjusted, and, if necessary, redirected toward regions that prioritize sustainable development.

Amid a geopolitical context marked by challenges, polarization, and power fragmentation — with tensions between the United States, the European Union and China — 2025 is poised to be a year of leadership for the Global South. Brazil, in particular, is expected to assume a prominent role in the environmental agenda. Brazilian President Luiz Inácio Lula da Silva has advocated for the country to lead global discussions on environmental protection, adopting a conciliatory stance between nations from the Global North and South.

The World Economic Forum in Davos (Switzerland), themed “Collaboration in the Age of Intelligence,” has included “safeguarding the planet” as a core focus, aligning with Brazil’s ambitions. Alexandre Silveira, Brazil’s Minister of Mines and Energy, participated in the event, seeking to attract investments previously directed toward the United States. Silveira highlighted Brazil’s energy portfolio — including biofuels, hydropower, critical minerals and oil — and its vast potential in sustainable solutions, bioeconomy, and environmental conservation.

Brazil’s influence on the global climate agenda was already evident in 2024 when the country emphasized sustainable development and the energy transition as central themes during its G20 presidency. This year, as chair of the BRICS — a bloc comprising some of the world’s largest emerging economies — the Latin-American nation has prioritized enhancing financial structures to address climate change.

With an energy matrix composed of more than 90% renewable sources — hydropower, solar, biomass, wind, and nuclear — Brazil is already a global leader in clean energy. Over the past two years, the country has implemented a robust sustainability policy in the energy sector, which positioned it as the top-ranking emerging nation on the 2024 Energy Transition Index.

Recently, Brazil approved a law establishing a regulatory framework for offshore wind installations, expanding its already vast onshore potential. With global data centers required to use only clean and renewable energy in light of the growth of artificial intelligence, the country — which holds the world’s seventh-largest uranium reserves — is expected to heavily invest in nuclear energy in the coming years, betting on small modular reactor technology. Additionally, it’s the leading nation in the production of biofuels like ethanol and biodiesel, exemplifying how to combine innovation, sustainability, and economic development to become an energy powerhouse.

Thanks to legal security, a favorable geopolitical position and its ability to engage in global dialogue, businesses view Brazil as fertile ground for international investments.

However, the Brazilian economy remains under-industrialized and heavily dependent on fossil fuel exploration. The government defends its right to continue exploiting hydrocarbon resources during the energy transition, arguing that these compounds can generate clean energy due to the hydropower resources embedded in petroleum extraction.

The country also faces other significant challenges, such as the urgent need to curb illegal deforestation. To address this, Brazil has invested in strengthening the Amazon bioeconomy and creating sustainable production chains that combine environmental preservation with economic value generation while recognizing the traditional knowledge of indigenous and local communities. Initiatives such as the Amazon Fund have become successful examples of securing international resources for environmental conservation.

The COP30, scheduled for November 2025 in Belém, is expected to further solidify Brazil’s and the Global South’s leadership in the climate agenda. As the host country, Brazil has signaled its intention to prioritize securing increased financial assistance from developed nations to support the energy transition in developing economies. The discussions will also address the “adaptation issue,” which gained prominence after the floods that impacted the state of Rio Grande do Sul last year.

The challenges are significant, but Brazil’s determination to promote sustainable development can not only inspire other Global South nations but also establish a new standard for international cooperation, reaffirming the importance of dialogue and collective action in a world calling for meaningful change.

Article

Challenges Facing Europe and European Leaders at Davos 2025: Sustaining Green Progress in a Changing World

January 23, 2025
By Jane Gimber
Mountain range at dusk with the logos for FleishmanHillard and the World Economic Forum

As world leaders converge at Davos this week, Europe stands at a critical crossroads in its own sustainability trajectory. European Commission President Ursula von der Leyen’s Special Address on Tuesday underscored the challenges facing a world in which major economies are ‘vying for access to raw materials, new technologies and global trade routes’. For Europe, this race is particularly acute due to a lack of access to the domestic resources needed to develop decarbonisation technologies. 

The bloc’s strategy of leading by example and exporting its philosophy through regulation are being challenged by the uncertainty of a new Trump administration and ongoing tensions with China. Europe is also recognizing the challenges associated with its Green Deal 1.0 that led to over 160 pieces of legislation being tabled in the last five years.

Many are hopeful that an upcoming ‘omnibus’ package will streamline disclosure requirements. A recent meeting of leaders from Europe’s largest political group went even further and resulted in calls for a two-year moratorium across the EU’s sustainability reporting and due diligence frameworks. The final outcome will be the result of political negotiations over the coming months.

Yet challenges extend beyond corporate reporting. Stringent targets to phase out internal combustion engines by 2035, and mandatory rules to eliminate deforestation practices from supply chains have also faced political backlash.

Navigating these complexities will be critical for the EU to move forward credibly towards its 2030 goals, ahead of a looming 2040 GHG emission reduction target (in the form of -90%) that Commission President von der Leyen has committed to bringing forward.

As the United States pursues an agenda of deregulation, Europe is expected to remain committed to its green ambitions. Yet it will do so with a much greater focus on strengthening the competitiveness of European companies vis-à-vis their international counterparts. In his first few days in office, the newly inaugurated President Trump has pulled out of the Paris agreement, opened the path for LNG export projects and put a halt to offshore wind leasing. For many global companies, the uncertainty stemming from the United States will only be made worse by the widening gap that is being created with other major jurisdictions’ expectations on climate.

With the Forum drawing to a close, one of the most pressing concerns for European leaders at Davos lies in navigating this shifting geopolitical landscape. As von der Leyen noted in her address, ‘in the last 25 years, Europe has relied on the rising tide of global trade to drive its growth’. As the world approaches a period of possible low tide, Europe’s position in the race of clean and disruptive technologies will be key.

Article

Co-Creation with Influencers is Key to Unlocking Authenticity and Trust in 2025

By Tejas Chandarana

Consumers today are more aware than ever. Their content feeds are saturated, and they recognise when brands are trying too hard. To cut through the noise and build lasting relationships, brands must embrace authenticity. Partnering with influencers to tell genuine brand stories, rather than simply producing ads, engages audiences on a deeper level and makes it harder for them to tune out. With over 89% of consumers valuing authenticity in content [Sprinklr, 2024], authentic influencer engagement is no longer just an option—it’s essential for achieving meaningful results.

Content rooted in authenticity is incredibly valuable because it brings a level of credibility and shared passions that brands can’t replicate. Influencers attract loyal followings through shared passions. Shared passions spark emotion, and emotion builds trust. This trust empowers influencers to tell brand-inspired stories that can shift perceptions, change hearts and create lasting impact.

However, trust is fragile and can be easily undermined if brands don’t choose the right influencers or if they restrict creative freedom. So, how can brands co-create with influencers to foster trust and authenticity within their communities?

Tips for Building Authentic Audience Conversations Through Influencers

1. Partnering with the Right Influencer

The first step to authentic co-creation is ensuring you are partnering with the right influencer. Influence is not defined by reach alone. Influencer marketing isn’t just about finding the most popular creator; it’s about identifying someone with the right audience, message and platform. As brand ambassadors, influencers need to feel like a natural fit so they can carry the brand’s message in a way that’s both meaningful and authentic.

True influence is best achieved when grounded in data science, technology and operational rigor. FleishmanHillard’s audience-first approach helps brands cut through the noise by using an “audience lens” for every decision. We don’t choose influencers because we enjoy their content; we choose those who have proven success in reaching a brand’s target audience. This blend of science and art allows us to balance data with the personal touch that makes influencer content resonate.

2. Empowering Creative Freedom

Authentic storytelling is the cornerstone of effective influencer marketing. For co-created content to resonate, it must answer the age-old question: “Why care, why share?” That’s why brands should start with the message, not the platform, and then let influencers express it in their own way.

While brands should communicate goals and key messages, influencers need the creative freedom to develop content that aligns with their unique voice and audience. Influencers understand their communities better than anyone; they know what content resonates and what doesn’t. If the provided creative or messaging doesn’t resonate with their community, asking them to deliver this could backfire.

There is often a tension point here due to the subjective nature of creativity. In the identification phase, data science leads the way, but in content creation, personal opinions and preferences can sometimes interfere. Brands need to be willing to step out of their comfort zones and relinquish some control to allow the influencer’s creative capabilities to shine. This might feel uncomfortable, but it’s essential for authentic storytelling. Provide a creative brief that outlines key points but allows room for personalisation. The result? Diverse, credible content that drives trust and engagement across all campaign partners.

3. Cultivating Long-term Partnerships

Once you’ve identified the right influencer and empowered their creativity, the next step is building a long-term relationship. Brand ambassadors often develop a stronger connection to the brand’s values, mission and products over time. This deep connection allows them to create content that feels genuinely aligned with the brand, making their message feel authentic and credible.

Ongoing partnerships enable brands to co-create with influencers around reactive trends, cultural moments and personal milestones. This also provides flexibility to explore different types of content, keeping things fresh and avoiding audience fatigue. Most importantly, long-term advocacy builds a sense of trust and authenticity that grows with each campaign, as audiences witness the influencer’s genuine love for the brand.

4. Converting Paid Relationships to Organic Advocacy  

A brand’s relationship with an influencer shouldn’t end when a campaign concludes. Brands should continue to strengthen relationships with influencers even after a campaign ends, encouraging them to become organic advocates. This approach builds continuous, always-on advocacy, where influencers feel a genuine connection to the brand and want to continue speaking about it in their communities.

After a campaign, follow up with influencers to thank them for their collaboration, share results and seek their feedback. Engage them in exclusive events, keep them in the loop on new product launches and create opportunities for long-term partnerships. This way, influencers feel valued and appreciated, which can deepen their loyalty to the brand.

These foundations allow influencers to become organic advocates, allowing their audience to recognise the authenticity of the relationship. This leads to more genuine and impactful co-creation, as followers see how much the influencer truly trusts and believes in the brand.

As we enter 2025, brands that embrace genuine co-creation with influencers will be those that win consumer trust, and thus business results. By focusing on long-term partnerships, audience-centric strategies and authentic content, brands can create meaningful connections with consumers that stand the test of time.

The brands that succeed will empower influencers as storytellers, not just spokespeople, allowing them to tell brand-inspired stories that resonate with their communities. As brands and influencers come together to build genuine connections, co-created content can spark trust that resonates far beyond a single campaign. By focusing on authentic relationships and empowering creativity, brands have the opportunity to build lasting impact and forge trust that endures.

Article

Trump Brings America-first Economics Back to Davos 

January 22, 2025
By Andrew Grafton
Mountain range at dusk with the logos for FleishmanHillard and the World Economic Forum

Tomorrow, newly inaugurated President Donald Trump will make a virtual appearance at the World Economic Forum to deliver remarks on U.S. economic policy and his administration’s vision for global trade. President Trump’s remarks are expected to reinforce his vision for America-first business policy, which includes a lower corporate tax rate and deregulation, as well as aiming to protect American jobs and businesses through the use of tariffs and other tools.  

Business leaders tuning into President Trump’s speech at Davos should pay attention to his stance and positions on global trade. While certain policy positions are known, it is possible that President Trump could announce new policies that would upend the status quo. Organizations across industries should already be planning how these shifts in policy may impact supply chains and relationships with key trade partners, and leaders should start planning how they will communicate with key stakeholders, including their employees, customers, investors and local communities. 

President Trump brings a sharp break from the Biden administration on economic policy, both in style and substance. This shift started immediately after President Trump took office and will continue throughout his administration as he reshapes American tax and trade policy.  

Under President Trump, the U.S. government is expected to change policies from the prior administration. If past is prologue, those changes may come at a fast pace and without much run-up. President Trump has expressed a desire to use tariffs as a foreign policy tool. On day one of his presidency, President Trump already initiated the process of withdrawing the United States from several international cooperative agreements, including the World Health Organization and the Paris Climate Agreement. This has already been met with significant reaction from multiple Davos panelists and is certain to be a point of discussion in the administration’s meetings with business leaders. 

While organizations should expect the Trump Administration to implement what are viewed as pro-business policies, the president’s policies geared towards supporting growth are markedly different from previous administrations – including Republican ones. 

As a first step, the Trump administration has directed all federal agencies to re-evaluate American trade policy with other countries, including close U.S. allies. Among the policy shifts under consideration are significant tariffs on all goods imported from Canada, Mexico, the European Union, China and a host of other nations. President Trump has said that he may announce a 25% tariff on all goods from Canada and Mexico as early as February 1.  

Leaders at Davos and elsewhere should also consider how changes to tax policy may impact business operations. Republicans in Congress, with President Trump’s support, are developing legislation that would extend the 2017 Tax Cuts and Jobs Act, and potentially further lower taxes for American-owned companies and high-income earners. With control of Congress and the White House, Republicans are likely to pass tax legislation, but the extent of the cuts remain unknown, as many Republicans are wary of growing the deficit. President Trump, and others, believe that tariffs could serve as one such way to pay for the cuts. 

The Trump administration has also announced new executive orders to boost American oil and gas production, including declaring a “national energy emergency” that will open new federal lands to drilling. President Trump has also signaled opposition to electric vehicle subsidies and has directed his administration to hold funding for EV charging stations. These announcements will have significant impacts to global energy companies, auto manufacturers, organizations focused on semiconductors and more. 

President Trump has also pledged to help bolster the cryptocurrency industry, make the United States the “crypto capital” of the world and create a government-owned cryptocurrency reserve. While there have been no specific announcements since the inauguration, new leadership at the Securities and Exchange Commission has taken steps to study new regulatory frameworks for digital currencies. 

The Trump administration will bring a markedly different approach to global business and trade, and tomorrow’s speech will serve as an introduction to what businesses around the world can expect over the next four years. While future policies may include new priorities, President Trump’s remarks will set the tone. 

For more information, please contact FleishmanHillard’s public affairs team at dcpubaffrsgrp@fleishman.com. 

Article

Adapting Communication Strategies During Trump 2.0

By Michael Moroney

As businesses prepare to navigate the complexities of a second Trump administration, the cultural and political landscape presents both challenges and opportunities. Companies must tread carefully, balancing the expectations of a polarized public with a renewed focus on their core missions.

The 2024 election deepened political and cultural divisions in the United States, amplifying public scrutiny of corporate actions. While stakeholders once rallied behind companies taking stances on social and political issues, there is a growing segment of consumers and employees who now prefer businesses to stay out of politics altogether.

According to Gallup polling, consumers increasingly value companies that prioritize economic contributions, such as job creation and community investment, over advocacy on contentious cultural topics. This shift underscores the importance of focusing on core business outcomes to maintain broad stakeholder trust.

Simultaneously, the second Trump administration’s deregulatory agenda is poised to impact corporate priorities. Policy changes to taxes, tariffs, energy and climate initiatives will likely create new operational realities for businesses. Whether these present opportunities or threats as companies choose their path forward, business leaders must consider the context that their previous positions and commitments have created. Understanding the impact a change in priorities may have on corporate credibility and relationships is an important part of timely decision-making in today’s policy environment.

The Evolving Media and Communication Landscape

The mainstream media environment continues to fragment, complicating efforts to reach and influence stakeholders through traditional channels. Once considered the cornerstone of corporate communication strategies, traditional media is losing ground to nontraditional channels such as podcasts, independent newsletters, news influencers and paid amplification of earned and owned stories. Declining trust in legacy media has prompted more consumers to seek information directly from companies or alternative information sources.

For businesses, this fragmentation demands that communications functions and strategies modernize. Engaging directly with stakeholders through platforms like LinkedIn, Instagram and podcasts enables companies to complement their traditional media strategy and communicate more authentically. This does not replace the traditional communications strategy for corporate engagement: right message, right place, right time. But as places and times have multiplied and expanded, maintaining the consistency of the right message across forums becomes more important.

Messaging Should Focus on Strengthening America

Communicators must keep in mind that many of the initiatives under the second Trump administration are influenced by broader cultural issues. Identifying the signal through the noise will sometimes be more important than addressing issues head-on. In a saturated information environment, businesses must focus on key messages that resonate with their audiences, cutting through distractions to address their most pressing concerns. This includes leveraging data to understand stakeholder priorities, crafting narratives that connect on both rational and emotional levels and staying consistent in messaging across a growing ecosystem of channels even as messages are microtargeted to emphasize different elements.

As companies respond to the new administration’s policies, it is vital to anticipate potential reputational risks. Avoiding overt political alignments can help mitigate backlash while maintaining focus on core business objectives. Companies should proactively educate stakeholders on how policy changes—such as tariffs or regulatory shifts—impact their operations and the broader economy. Key areas to focus on:

  1. Emphasize Economic Contributions: Center communications on job creation, innovation, and value delivery. Highlight how the company’s actions benefit employees, customers and local communities.
  2. Engage Proactively and Transparently: Build strong relationships with policymakers by emphasizing shared goals, such as economic growth and regulatory alignment. Proactively share company perspectives on digital platforms to enhance trust and credibility.
  3. Focus on Localized Impact: Develop region-specific messaging that addresses community needs and demonstrates commitment to local economic development. Tailoring advocacy efforts to key districts can amplify their effectiveness.

In many cases, companies will need to work through trade organizations and broader industry coalitions to advance their objectives. However, unless there is a strategic reason to do so, companies should be thoughtful about making comments related to political developments or topics that do not clearly impact their business outcomes, commenting on hypotheticals or ‘what-if’ situations, and sharing personal opinions or commentary related to individual elected or other government officials.  

Evolve Your Media and Channel Mix

Leading into 2025, there is an imperative for companies to tell their story to a broader audience, including right-of-center (ROC) media outlets and journalists who are important sources of information for elected officials and customers.

Consider which ROC media outlets or journalists could be appropriate for a proactive announcement from the beginning as you start to build an overall amplification strategy for a new initiative/story. Build relationships proactively and engage with reporters to get to know their areas of focus to better bring them ideas in the future.  

Additionally, businesses should leverage targeted paid communications strategies to supplement the content produced by the fragmented media universe. Paid campaigns on social media platforms, programmatic advertising and sponsored content can ensure messages reach key audiences effectively, especially in regions or demographics critical to the company’s objectives. By combining earned and paid strategies, companies can maximize their reach and impact across a wide range of stakeholders.

Pace and Timing

The second Trump administration is expected to operate with greater speed and efficiency than the first term, requiring companies to truly adhere to an “always-on” approach to reputation management. With a high velocity of policy announcements and initiatives anticipated, businesses must maintain constant vigilance and readiness to respond. This includes closely monitoring developments that could impact their industry and preparing to engage stakeholders as issues arise.

Collaboration with government affairs teams and external advisors will be critical when navigating this fast-paced environment. These teams should work together to assess the timing and implications of new policies, determining when it is appropriate to act and when to hold off. While there will be moments where restraint is the best course of action, companies must also have rapid response plans in place to address emerging challenges or opportunities.

Next Steps

For many companies, it may be wise to consider resetting or augmenting current communications strategies. Effective preparation involves scenario planning and equipping communication teams with clear guidelines for response. Businesses should anticipate potential flashpoints and ensure that key messages and strategies are ready to deploy at a moment’s notice. By maintaining a proactive stance and fostering strong internal coordination, companies can navigate the complexities of this administration while safeguarding their reputations and advancing their objectives. Key areas to focus on:

  1. Monitor Social Media and Emerging Platforms: Focus on tracking nontraditional platforms where political and cultural conversations are gaining momentum, especially on the ROC side of the spectrum where many companies have been less engaged in recent years. Early awareness of trends can inform rapid and accurate responses.
  2. Assemble the Right Team: Ensure the organization has the right mix of internal staff and external consultants to address emerging issues effectively. This includes aligning communications, government affairs and legal advisors for cohesive action.
  3. Develop Rapid Response Protocols: Create clear, actionable guidelines for responding to unexpected developments. Practice scenario planning to prepare for a variety of potential issues, ensuring the team is ready to act quickly.
  4. Foster Cross-Functional Coordination: Strengthen communication between departments, including communications, marketing, government affairs, operations and legal to ensure alignment in messaging and action plans.
  5. Invest in Training and Resources: Equip teams with the tools and skills needed to respond effectively, including media training, crisis communication exercises, and real-time data analysis capabilities.

By taking these steps, companies can remain agile and responsive, addressing challenges proactively while building trust and credibility with stakeholders in this dynamic political environment.

Article

Atiwat Krisintu Appointed General Manager of FleishmanHillard Bangkok

FleishmanHillard today announced the appointment of Atiwat Krisintu as general manager of its Bangkok office. In this role, he will be responsible for expanding the agency’s offerings and strengthening its market position as the communications experts who deliver both strategy and impactful implementation to drive business outcomes for clients in Thailand.

The post Atiwat Krisintu Appointed General Manager of FleishmanHillard Bangkok appeared first on FleishmanHillard in Thailand.

Article

Productive Constraint: How Japan is Leveraging AI to Overcome Limitations

January 21, 2025
By Nick Ashley

As global policymakers and business leaders gather in Davos this week for the 2025 Annual Meeting of the World Economic Forum discussing “Collaboration for the Intelligent Age,” AI is set to dominate the conversation. Because this transformative technology has the potential both to unite and divide, FleishmanHillard is looking to examples of where AI has been applied successfully to overcome boundaries, taking Japan as a case in point.

To start, the country’s geographical isolation has often been connected to a “Galapagos effect,” which leads to unique and unusual innovations. Now, in the Intelligent Age, demographic, economic, cultural and regulatory constraints still paradoxically have the potential to drive rather than hinder sustainable innovation. With AI as a catalyst across sectors, Japan presents an opportunity and model for leaders to innovate beyond limitations and accelerate social change.

Mobility is one area that has seen significant change, not only in the growing interest in electric vehicles but also the rapid adoption of micro-mobility solutions. Companies like LUUP, the largest player in the industry in Japan with over 10,000 stations, use AI to manage fleets and create a new urban infrastructure empowering customers to travel more freely, addressing issues of car ownership costs, limited parking spaces and last-mile transportation gaps in public transit. While the government has updated its regulations in response to the scooters’ popularity, LUUP manages identity and age verification again through AI-driven technology.

Sustainable agriculture is also approaching a tipping point in Japan, supported by the government’s Midori strategy. Technology is being embraced as a catalyst for change to overcome constraints such as the lack of arable land, aging farmer population and knowledge gap for younger generations. AgriTech startup Agrist, for example, which was valued at 1.6 billion yen two years after founding, leases AI-powered harvesting robots that address labor shortages while determining optimal crop harvesting times. Meanwhile the National Agriculture and Food Research Organization has developed an AI-based pest recognition system to support inexperienced farmers.

A third sector that is undergoing significant change is sustainable housing and energy solutions, which are gaining more interest considering Japan’s rising utility costs and dependency on imported energy. New building codes and solar energy mandates are driving AI-integrated home energy management systems, zero-energy building innovations and smart construction techniques. Domestic giant Sekisui House is now the world’s largest seller of Zero Energy Homes (ZEH), with 95% ZEH compliance in fiscal 2023. The company’s Platform House concept goes beyond home management to use AI as a way of linking home to health, learning and other elements of lifestyle.

While some view Japan’s restrictions with caution, these examples show that AI deployment can spark sophisticated innovation within patterns of ‘productive constraints.’ The Japanese market demonstrates how highly regulated or culturally restrictive environments can become testbeds for AI solutions that address universal challenges. From aging populations in Europe to urban density in Southeast Asia, the lessons from Japan’s approach have broad applicability. The key lies in identifying constraints early, embracing them as innovation catalysts and deploying AI strategically to overcome systemic challenges while respecting societal and regulatory boundaries.

Article

Navigating Conflicting Demands to Advance Climate Action 

January 20, 2025
By Hugh Taggart

At a time of widening global discord, few topics produce as much tension as the climate crisis and the role of business in combatting it through sustainability and ESG activities. Even the terms themselves are now laden with implied divisiveness. 

Much of the noise in the current debate is coming from the United States, as companies prepare for the inevitabilities of a second Trump administration amid activist pressure from all sides, shareholder scrutiny and more. But the imperatives from Europe and China are no less significant in the global picture.  

European policymakers and investors still expect businesses to be part of the climate solution, move towards net zero, and work to decarbonize even faster. Stronger EU regulations will force greater transparency and more detailed disclosures that American multinationals will not be able to avoid, exacerbating the transatlantic divergence over corporate decisions and corporate engagement. 

Europe and China both see huge economic upside to accelerating the growth of new businesses and technologies required to combat carbon, which is why climate action is increasingly framed as an economic imperative, not solely a societal one. On a recent trip to Hong Kong, I was blown away by the number of Chinese EVs on the road. China’s move to dominate the EV and battery markets and other “green” industries will, in its view, help further its broader economic strategy and strengthen its geopolitical positioning. 

But after a decade of sustainability investment being seen as financially and reputationally low risk, the calculus has changed for businesses. The failure of the COP process to significantly accelerate action has taken some of the pressure off. Financial institutions are walking away from net-zero finance commitments. Aggressive, public positioning on climate-related policies might draw the ire of populist politicians or activist investors, even though the climate imperative has, if anything, grown stronger and more acute.  

As a result, at the World Economic Forum meeting in Davos, sustainability is high on the program agenda but seems to have fallen far down most CEO’s priority list. Most discussion is confined to experts, specialists and leaders already convinced of the need for action. While that’s essential to make progress, it could be a big, missed opportunity. 

Inaction or softening on prior commitments are just as likely to attract criticism that poses reputational and commercial risk. The provisions of the Inflation Reduction Act in the United States remain law, and many will be difficult to roll back. Regulation in the EU and UK will grow stricter. China will pursue green policies for economic benefit and wider global influence. And even populist politicians may come to appreciate the economic upside in the emerging green economy. 

A more nuanced approach will be required. For most global businesses, that will need to include greater flexibility at the country level, with sufficient oversight and policy consistency to guard against charges of hypocrisy and contradiction.  

Steering a safe course in the spotlight at Davos will be challenging. While climate action will undoubtedly create long-term benefits for companies, the landscape will remain one of conflict, complexity and heightened scrutiny.  

Article

FleishmanHillard Appoints Thomas Skelton as Regional Lead of TRUE Global Intelligence in APAC

ST. LOUIS, Jan. 20, 2025FleishmanHillard today announced the appointment of Thomas Skelton as the regional lead of its award-winning research and analytics practice – TRUE Global Intelligence (TGI) – in the Asia Pacific (APAC) region. Based in Singapore, Skelton will oversee the growth and operations of TGI in APAC, driving the agency’s expanding research and analytics capabilities to deliver data-driven insights and solutions for clients across the region. He will report to Joanne Wong, APAC president and senior partner at FleishmanHillard.

“Tom’s deep understanding of the region and proven expertise in research and analytics will be invaluable to the team as we continue to elevate the impact of our TGI offering and better serve clients in APAC,” said Wong. “His appointment is also a testament to our strategic focus on embedding data and intelligence in every aspect of our work, seamlessly blending data, communication expertise and creative brilliance to create outcomes that truly matter to our clients’ businesses.”

Wong continued, “Our clients are navigating an increasingly complex business ecosystem, requiring communications to be more bespoke and outcome driven than never before, which is only possible with the power of data. As we work to elevate our unique position as the communications advisor who can deliver both intelligence-informed strategy and impactful execution in 2025, Tom’s leadership and the entire TGI team will play a key role in driving this vision forward.”

Marjorie Benzkofer, global lead of TGI, added, “Data and analytics are at the heart of our global strategy to drive value and innovation for clients worldwide. Tom’s leadership will be instrumental in further integrating these capabilities into our APAC operations, equipping our teams to deliver transformative, market-specific solutions. We’re excited to welcome him to the TGI team and leverage his unique experiences and insights from the APAC perspective, which is increasingly vital to our clients and business globally.”

With extensive experience across consultancies and in-house roles in the UK, China and Singapore, Skelton brings a proven track record of developing and implementing data-driven strategies for global and local organizations in the APAC region. Before joining FleishmanHillard, he led the APAC Consultancy Practice at TEAM LEWIS, including its research and analytics team across six markets in the region. Prior to that, he held the role of Senior Manager, Communications Strategy, APAC at Cision, a consumer and media intelligence company.

FleishmanHillard’s TGI practice reveals the truth about clients’ stakeholders, their competitive landscape and impact on desired outcomes. These insights ensure resonant connections with audiences to help clients realize goals and sustain success. The practice offers a range of consulting offerings, enabled by the OPRG Data Stack – our suite of digital tools designed to meet critical intelligence needs, including:

  • Audience offerings: journal mapping, data-driven media mapping, KOL/influencer identification and intelligence to enhance the profiling and targeting of a client’s key stakeholders.
  • Business offerings: industry outlook and competitive research, media research and monitoring services to better understand the business environment in which a client operates.  
  • Reputation offerings: issues indexing and tracking, crisis assessment and narrative gap analysis to help clients identify top opportunities to build reputation and mitigate risks.
  • Assessment offerings: KPI framework development and message/creative concept testing to effectively evaluate communications outputs and outcomes.

The TGI practice operates in key APAC markets, including Singapore, Hong Kong, Japan, South Korea and India.