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Article

FleishmanHillard Earns Perfect Score on 2025 Human Rights Campaign Foundation’s Corporate Equality Index

January 7, 2025

ST. LOUIS, January 7, 2025 – FleishmanHillard has been recognized with the Human Rights Campaign Foundation’s (HRCF) 2025 Equality 100 Award for earning a top score on this year’s Corporate Equality Index (CEI). With a score of 100 on the CEI survey, the nation’s leading benchmark for LGBTQ workplace equality, the agency has demonstrated unwavering dedication to diversity, equity and inclusion and a shared commitment to creating a workplace where everyone can bring their whole selves to work and thrive.

The HRCF’s CEI provides a clear, transparent and actionable framework for leading policies and practices, focusing on four key pillars: non-discrimination policies, equitable healthcare benefits, inclusive internal workplace culture and corporate social responsibility. FleishmanHillard made the ranks of 765 leading companies that have exhibited exemplary efforts in these four areas.

View the Corporate Equality Index 2025 and the complete list of recipients here.

Article

Responsible Business: Navigating Today’s Challenges and Opportunities

October 22, 2024
By Shameek Bose

The role of business has evolved dramatically. In an era marked by wars in Europe and the Middle East, the rapid rise of generative AI, escalating natural disasters from climate change and shifting regulatory landscapes, the challenges facing companies today are unprecedented. As businesses strive to derisk global supply chains and adapt to evolving political and social sentiments, the need for responsible business practices is more critical than ever.

The question is: How do companies develop strategies that are responsive, compassionate and inclusive in this period of radical transformation?

Our new Responsible Business Leadership series tackles this question, and no one better to begin with than Alan Murray, the founding president of the Dow Jones Leadership Institute, which includes The Wall Street Journal CEO Council, as well as the CFO, CMO and CIO Networks.

In this interview we explored a wide range of responsible business topics including:

  • How businesses are defining what it means to be “responsible” in today’s environment and why leaders should aspire to lead in a responsible manner
  • Exploring the contrast between short-term earnings and long-term value creation
  • Balancing environmental and social responsibility against the demands on short-term growth
  • The impact of the upcoming U.S. election on business, geopolitics, supply chains and global trade 
  • How business leaders can stay out of political crossfires
  • The impact of Generative AI on the workforce 
  • How to manage risk from climate change and prepare for the regulatory environment
  • How business leaders can rebuild trust and reputation in a disruptive age, where corporate reputation is scrutinized by social media

Throughout our series, we’ll be exploring all aspects of responsible business, including:

The New Age of Stakeholder Capitalism

Business leaders today operate in a multi-stakeholder environment where the influence of customers, employees, communities and activists has expanded. More than ever before, stakeholders – not just shareholders – have an outsized ability to influence business outcomes, from brand boycotts to the backlash against environmental, social and governance (ESG) initiatives. In this new era of stakeholder economics, companies must adopt a more agile, multidisciplinary approach to leadership.

Leaders need to balance customers’ evolving preferences, employment trends, geopolitical shocks and regulatory uncertainty, all while maintaining profitability for shareholders. The rise of populism, global conflicts, climate pressures and economic volatility has made it clear: businesses that prioritize long-term value creation, rooted in a strong sense of responsibility, will not only survive but thrive.

How to communicate Responsibly in a Time of Transformation

With today’s challenges, business leaders’ communications must be both compassionate and strategic. Developing a communications strategy that is responsive to these shifts is no longer optional – it is a necessity. Responsible businesses must ensure their messaging is inclusive, values-driven and attuned to stakeholder sensitivities. In an age of social media, where missteps are magnified, authentic and thoughtful communication is key to preserving corporate reputation and trust.

Sustainability as a Core Pillar of Responsible Business

The climate crisis continues to intensify, with more frequent natural disasters, political headwinds and rising societal expectations pushing businesses toward greater accountability. Regulatory pressure is also mounting, with frameworks such as Scope 1, 2 and 3 emissions reporting demanding transparency around carbon, pollution, water use and power consumption. As companies adapt, there is a growing need to measure and mitigate the true costs of negative externalities, particularly those tied to environmental degradation.

Moreover, as generative AI becomes integral to business operations, the energy demands of this technology will challenge companies’ climate goals. AI requires immense computing power, which may increase emissions and complicate sustainability strategies. To remain responsible, businesses must innovate around these challenges, ensuring that technology adoption does not come at the expense of climate progress.

Employees as the Heart of a Responsible Business

Talent management is more challenging than ever. The workforce of today – and tomorrow – is deeply attuned to the values of their employers. In a world where hiring, upskilling and replacing talent are costly, developing a corporate culture that reflects responsibility and inclusivity is essential for attracting and retaining the best talent.

Leaders must also recognize that a one-size-fits-all approach is inadequate. Different generations and demographics within the workforce have varying expectations, and leadership must navigate these complexities to create an environment where all employees feel represented and empowered.

Supply Chain Resilience in a Fragmented World

Globalization has delivered significant benefits, but it has also exposed companies to risks. Today, geopolitical tensions, natural disasters and labor abuses – such as forced labor and child labor – are creating significant vulnerabilities within supply chains. As these issues become more visible through social media and investigative journalism, businesses must be proactive in ensuring their supply chains are ethical, sustainable and resilient to shocks.

A responsible approach to supply chains means prioritizing transparency, human rights and environmental sustainability across all operations. This may involve diversifying suppliers, localizing production or adopting more sustainable sourcing practices.

Navigating Regulatory Uncertainty and Emerging Geopolitical Shifts

With half of the world’s population going to the polls in 2024, the political landscape is poised for transformation. The outcome of the U.S. election, in particular, will shape global responses to climate change, trade and economic growth. Businesses must be prepared to navigate new regulations, anticipate changes in trade policies and engage with emerging political actors.

We are also witnessing the rise of private sector companies – such as Starlink – playing increasingly prominent roles in geopolitical tensions, alongside the declining influence of traditional institutions like the United Nations and the World Bank. This trend underscores the growing importance of the private sector in shaping global governance, and responsible businesses must embrace this role while safeguarding their license to operate.

Responsible Leadership in a Disruptive Age

In this time of radical transformation, business leaders must double down on their core values to ensure long-term success, profitability and growth. A values-driven approach will help create a protective “moat” that can fend off activist investors, proxy fights and rapid CEO turnovers. By embedding responsibility into every facet of their operations, businesses can protect their long-term viability, while remaining agile in the face of short-term challenges.

Leaders must navigate the contrast between short-term earnings pressures and the need for long-term value creation. As the scrutiny on ESG increases and the regulatory environment grows more complex, businesses must not only comply with new mandates but also push beyond them to foster genuine, impactful change.

Conclusion

In this age of transformation, responsible business is not just about mitigating risks – it’s about seizing opportunities to lead with purpose. From the rise of generative AI to the growing impact of climate change, companies that stay grounded in their values, while embracing innovation and agility, will be best positioned to succeed. Responsible leadership, rooted in sustainability, inclusion and long-term value creation, will define the next generation of business success.

Article

Recognizing the power of the LGBTQ Community in Advertising & Media with GLAAD

October 11, 2024
By Shameek Bose

During Advertising Week in New York, FleishmanHillard hosted GLAAD’s Corporate Summit that discussed LGBTQ Representation in Advertising and Media. GLAAD is the world’s largest LGBTQ media advocacy organization, bringing together over 150 industry executives to share findings from its soon-to-be-released “Visibility Perception in Advertising” study.

The LGBTQ Community represents $1.4 trillion dollars in purchasing power in the United States ($4.7T globally). However, representation of the community remains disproportionately less in advertising and marketing campaigns. 

Study findings show that executives from the agency and advertiser side understand how important LGBTQ inclusion is for business.

Highlights include: 

  • Ninety percent of the industry says it’s very important to feature the LGBTQ community in advertising 
  • There has been a more than 80% increase since 2021 in the industry saying the LGBTQ community is very important to their business
  • Companies that have faced backlash are more than 18% more likely to recommend including LGBTQ people and scenarios in their/their client’s advertising compared to companies that have not faced backlash 

Key Speakers: Shameek Bose, partner and global lead for Responsible Business and Impact (FleishmanHillard); Tiffany R. Warren, EVP, chief diversity & inclusion officer (Sony Music Group); Brent Miller, senior director of global LGBTQ + engagement (Procter & Gamble); Mike Doyle, president and CEO (Ketchum); Ross Mathews, Emmy-winning host and pop culture expert (Drew Barrymore Show and RuPaul’s Drag Race)

Article

FleishmanHillard and FH4Inclusion Teams Shine at the Cannes Lions International Festival of Creativity

August 28, 2024

The Cannes Lions International Festival of Creativity draws the best and brightest from the worlds of advertising, media and communications. Amongst all the awards and global brands, one initiative stands out for its impactful mission and transformative vision: the Cannes Can: Diversity Collective (CC:DC). Created in 2018 due to the lack of diversity in the advertising, marketing, communications and creative industries, CC:DC has taken the initiative to increase the representation of talented people of color at some of the largest marketing events in the world. FleishmanHillard is in its second year of partnership with CC:DC through its global pro bono and volunteer initiative, FH4Inclusion.

A highlight of the festival is its captivating panels. FleishmanHillard helped bring diversity to the CC:DC stage this year with two thought-provoking sessions. Our “Creativity Doesn’t Have an Age Limit” panel tackled the issue of ageism in the creative field, a topic especially pertinent as five generations collaborate in the workplace for the first time in history. It was moderated by our Colleen McTaggart, global executive creative director, and featured an inspiring lineup of powerful women — Angela Guidry, Karen Blanchard (KarenBritChick™), Kimfer Flanery-Rye and Shannae Ingleton-Smith. Adding to the excitement, Jacob Porpossian, global executive creative director in Health and Life Sciences for FleishmanHillard, moderated “Creativity for Health: Why Harnessing the Power of Creativity is Critical to Engaging Multicultural Communities” featuring our client, Yvonne Bryant, executive director, U.S. Marketing, Novo Nordisk, and the phenomenal Queen Latifah.

“Getting to moderate a panel and then watching our Novo Nordisk client and the iconic Queen Latifah speak about the FH and Novo Nordisk ‘It’s Bigger Than Me’ campaign on the main stage of the festival was a dream come true. It made me extremely proud to be an FH-er and was a wonderful way to recognize the incredible amount of work that was strategically led and creatively executed by the Novo Nordisk team and our agency,” shared Porpossian.

FleishmanHillard also made an appearance on the main stage, where Adrianne C. Smith, our chief diversity and inclusion officer, discussed the topic “DE&I Will Never DIE.” Smith shared her thoughts on the state of DE&I and addressed the myth that DE&I efforts are obsolete, explaining why they’re more vital than ever.

This year was also historic for media coverage of CC:DC, with the FH4Inclusion team securing more than 20 media placements highlighting stories of legacy and growth within the organization. Leading up to the Cannes Lions International Festival of Creativity, media outlets such as Time, Ad Age and PRWeek shared the amazing work CC:DC brought to the Palais. Being on the ground at the Cannes Lions International Festival of Creativity also provided Chelsie Kumar, CC:DC Ambassador and a vice president at FleishmanHillard, with the opportunity to build relationships with journalists.

“Attending Cannes Lions Festival of Creativity was a great opportunity to secure face time with journalists from top-tier publications. Events hosted by news outlets (such as AXIOS, Business Insider, Wall Street Journal, Bloomberg) were particularly helpful for these networking opportunities, and the sessions tended to have a more communications and earned media focus,” said Kumar.

CC:DC’s annual AYA Inclusion Awards were another point of inspiration at the festival. These awards were the first diversity-based awards on the ground at the festival and in the spirit of inclusion are made free to enter. This year’s submissions demonstrated that DE&I will endure despite challenges, with agencies across the globe submitting inspiring work challenging the status quo.

“Working on the AYA Inclusion Awards was an honor. And I believe every year, they will keep growing. I thought last year’s submissions were amazing, but this year, every single submission deserved an award. The jury did an amazing job picking a winner, and in my eyes, any of the submissions could have won,” shared Mirella Lopez, FleishmanHillard assistant account executive and CC:DC Ambassador.

“It’s incredibly refreshing to see work that genuinely celebrates cultural identity and is rooted in unique behaviors and authentic insights. This is the true essence of diversity. We’ve come a long way from the tokenism of the past, rooted in diverse cast and call-it-a-day. While there’s still work to be done, I’m optimistic about the direction we’re heading,” commented Geraldine Szabo, FleishmanHillard senior vice president – strategy and AYA Inclusion Awards judge.

As CC:DC continues to expand, so does FleishmanHillard’s commitment to DE&I, providing a wealth of opportunities for creatives and industry leaders. This dedication to fostering growth and development within the industry is a source of optimism for the future of diversity and inclusion in the communications and advertising fields.

Article

How to ensure access and opportunity for Black and diverse students and professionals interested in working in sports

August 7, 2024
By Thomas Bennett

It’s important to provide opportunities and access for Black and diverse students and professionals who have an interest in working in the sports industry. The Black Sports Business Symposium was created in 2022 with the fundamental idea to make the sports industry more diverse, inclusive and equitable. This year’s symposium brought more than 2,000 people to the Mercedes-Benz Stadium in Atlanta focused on creating opportunities and increasing representation among Black and diverse students and professionals in the sports industry. I had the opportunity to be on ground – here are just some of my key takeaways:

Representation in sports, it matters.

In one session during the Black Sports Business Symposium, a speaker spoke about the importance of representation in the sports industry saying, “It’s hard to become something that you rarely if ever see.” This holds very true as many sports leagues at the collegiate and professional level struggle with diversity at all job levels, particularly at the executive level.  

Some of this year’s symposium speakers included: Sandra Douglas Morgan, President of the Las Vegas Raiders (the first Black female NFL team president), Cari Champion, former host of ESPN First Take, and Kosha Irby, Chief Operating Officer, All Elite Wrestling (client). Having successful executives of this caliber speak at the symposium further reinforced to attendees, myself included, that being successful within the sports industry is absolutely possible, regardless of an individual’s race, culture or ethnicity.

The rise of women in sports.

Simone Biles, Caitlin Clark, Angel Reese, Katie Ledecky and many other women have brought more attention to, and raised the bar for, women’s sport. According to Deloitte financial analysts, “Elite women’s sports will generate revenue of $1.28 billion in 2024.” Women athletes are finally receiving more of their due thanks to the efforts of past and present trailblazing women athletes.

During the symposium, a panel of speakers tackled the topic of the rise of women in sports. Swin Cash, former WNBA player and current Senior Vice President of New Orleans Pelicans Basketball, talked during this session about factors contributing to the increase in popularity in women’s sports spanning viewership and revenue. According to a Deloitte article, “interest from fans, broadcasters, and commercial partners is driving rapid growth in the revenues of women’s elite sport.” Panelists during this session also emphasized the importance of providing more opportunities for women who work on the business side of sports.

Leveling the playing field in sports is imperative.

To level the playing field and diversify the pipeline of students interested in working in sports, it’s critically important for teams, leagues and sports brands to develop strategic partnerships with local colleges and universities, specifically historically Black colleges and universities (HBCUs), community colleges and Hispanic-serving institutions (HSIs). Shannon Joyner, Vice President, Marketing at the Atlanta Falcons, and her fellow panelists, spoke to their efforts around strategic partnerships with HBCUs. Joyner shared insights about the Atlanta Falcons’ HBCU Fellows Program that focuses on “leveling the playing field for HBCU students who are interested in careers in sports and entertainment.” Through this program, students have the opportunity to learn more about “how brands collaborate in the areas of sponsorship and brand engagement.”

Importance of having diverse voices share stories in sports.

Those who have never encountered or experienced racism or discrimination may find it hard to recognize and understand the challenges faced by people of color and other people from under-represented and under-resourced backgrounds. Since the tragic murder of George Floyd, it’s important to have diverse voices to share these types of stories, particularly in the world of sports given its intersection with culture. This topic was also discussed during the symposium from a diverse panel of speakers who write stories, produce films, represent sports leagues and work on the agency side. Collectively, the panelists concluded that having diverse voices share stories that happen in their communities brings more authenticity.

Sports bring together fans of all races, cultures, ethnicities, backgrounds, ages and beliefs. It’s critically important that individuals working in sports resemble the diversity of our society, communities we live in and fans attending games. In its third annual year, the Black Sports Business Symposium not only created awareness of an issue, but also offered solutions, connections and opportunities for Black and diverse students and professionals who are passionate about working in the sports industry. As a first-time attendee, the symposium overall was empowering, and I look forward to attending again next year.

Article

FleishmanHillard’s Leela Stake and Francesca Weems to Join Paradigm’s Joelle Emerson on Inclusive Communication Webinar

August 1, 2024

What: “The Evolving DEI Landscape: Navigating Inclusion and Communications” webinar

When:  Thursday, Aug. 22, 9 a.m. PT/Noon ET

FleishmanHillard’s Leela Stake, FH4Inclusion and True MOSAIC lead, and Francesca Weems, director of DE&I and global lead of the Race & Culture Media + Platforms team, will join Joelle Emerson, co-founder and CEO of Paradigm, for “The Evolving DEI Landscape: Navigating Inclusion and Communications.” The virtual webinar will delve into how organizations can adapt to the shifting language around diversity, equity and inclusion, as well as strategies for responding to backlash effectively. Join us to discover best practices for communicating with employees about world events and gain actionable strategies to more effectively support clients.

To register for the webinar, click here.

Article

FleishmanHillard Talks Creativity, Inclusion and Diversity at This Year’s Cannes Lions International Festival of Creativity

June 12, 2024

ST. LOUIS FleishmanHillard is on a mission to become the most inclusive agency in the world. You can catch the agency’s latest thinking on DE&I and join the discussion at this year’s 2024 Cannes Lions International Festival of Creativity in Cannes, France. Hear from leaders on three stages Tuesday, June 18:

“Don’t Believe the Hype — DEI Will Never DIE”

Tuesday, June 18, 2:15-2:45 p.m.

Terrace Stage, The Terrace

Keynote: Adrianne C. Smith, FleishmanHillard CDIO/founder of Cannes Can: Diversity Collective

More information here

“Creativity Doesn’t Have an Age Limit”

Tuesday, June 18, 5-6 p.m.

Inkwell Beach – Cannes

Speakers:

  • Karen Blanchard, a.k.a. KarenBritChick™, fashion designer and content creator
  • Kimfer Flanery-Rye, founder of Inclusion Equals
  • Angela Guidry, director-field marketing TMA
  • Shannae Ingleton-Smith, president and CEO of Kensington Grey

Moderator:

  • Colleen McTaggart, executive creative director, FleishmanHillard (moderator)

Register here

“Creativity for Health: Why Harnessing the Power of Creativity is Critical to Engaging Multicultural Communities”

Tuesday, June 18, 6-7:30 p.m.

Inkwell Beach – Cannes

Speakers:

  • Queen Latifah, actress, musician and producer
  • Yvonne Bryant, executive director, U.S. Marketing, Novo Nordisk

Moderator:

  • Jacob Porpossian, global executive creative director, FleishmanHillard

Register here

Get more information on the Cannes Lions Festival of Creativity here.

Article

Success on Repeat: Alumni of the Alfred Fleishman Diversity Fellowship Discuss Promotions and How to Get Them

May 29, 2024
By Jessica Millett

“How do I get promoted?” is a question that most people ask themselves at least once throughout their careers. For participants of the Alfred Fleishman Diversity Fellowship, the answer is not far away. The Fellowship Alumni class is a beacon of success, with numerous talented PR and communications leaders from diverse backgrounds and lived experiences flourishing today. They’re at the forefront of client work, spearheading innovative campaigns and consistently making it to the firm’s promotion list year after year. We spoke to some of our recently promoted former Fellows to learn more about their path at FleishmanHillard and the factors that lead to their continued success.

“Do good work and let the work shine.”

How Gracey Wallace connected the right dots.

Beginning her Fellowship in 2020, Gracey Wallace, an account supervisor, has earned three promotions and now helps hire and manage the same Fellowship class she once belonged to. Her journey has been a testament to the power of continuous learning and personal growth. Although she previously studied liberal arts, she now leads campaigns for some of the biggest names in the healthcare and pharmaceutical industries. From managing patient recruitment and video shoots for one client to creating and broadening awareness of stigmatized conditions for another, her work shines bright.

As a Fellow, she remembers learning a lot and was initially discouraged by the number of edits she received on first drafts.  Still, she persisted. She learned how to take feedback and learn from it without taking it personally. She stayed curious and open – always looking for the broader context that would help her connect the dots. She credits these traits, along with being responsive, communicative and visible, for helping her to stand apart as she earned her first promotion. For her subsequent promotions, she credits relationship building and forming connections with people who are in the rooms she’s not in. “I’ve been collecting a group of people that are my cheerleaders. Communicating what I want and where I want to grow.” 

“See growth as a ramp, rather than a series of steps.”

For Elizabeth Comtois, asking the right questions is a must.

Elizabeth began her Fellowship in 2018 and has since earned four promotions. As a managing supervisor, she balances a variety of clients from the healthcare, technology and consumer goods industries and philanthropic and social impact foundations. In college, Elizabeth was always passionate about diversity, equity and inclusion but worried that she wouldn’t be able to integrate it with her desire to work at a large agency. At FleishmanHillard, she found a way to do both. As a Fellow, she strengthened her ability to lead discussions on vulnerable topics while growing her responsibilities on key accounts. Her first promotion was a “blur,” as she calls it, but some of her memories have stuck. Starting with the system she created to help manage her tasks and communicate with her team. Another core memory she shared was all about the messages she told herself. “I can do this. I can insert my perspective.” These words helped boost her confidence and made her less reactive and more proactive. In time, her team took notice of her contributions, and her first promotion was in the bag.

For promotions two, three and four, she used similar tactics. Each step along the way, she took on more responsibilities and ownership of her work. She asked questions about each project: “What are the client’s business goals? Why does the work matter? And how can I deliver impact for my client?” As she learned to think broadly about her work, her confidence grew, and soon, she began to ask a new set of questions. “Who can I support? What are the team’s skills, and how can I leverage them? What are my strengths and passions, and how can I align my work to meet them? Little by little, question by question, this ramp led her forward.

“Openly voice your goals, opportunities and challenges.”

Ana Hernandez Quiros sends a message with her words — and actions.

Ana joined the Fellowship program in 2020. By 2023, she’d moved into an account supervisor role, her third promotion. She found that what she enjoys most is telling the bigger story and helping the brands she supports live up to it. She’s supported clients across multiple industries and areas of expertise, and today focuses on the public, financial and professional services sectors. Soon after she began, she found a role on the FleishmanHillard Hispania team. As she put her multicultural marketing skills to work, she embraced the opportunity for ownership, partnering with accounts outside of her local office and helping lead client relations even as a Fellow. “My first promotion felt natural because I was already playing a higher role.”

Like Gracey, Ana found the power in letting her work speak for itself and used her voice as well. Ana regularly communicated with her manager and informed her of her progress and challenges. This gave her manager the tools they needed to advocate for her promotion. She shared, “It was less about seeking the role but excelling in the role I was in. I embraced the work to help find opportunities for organic growth and build trust with clients.  Meanwhile, I had ongoing conversations with my manager and account leads about my short and long-term goals.”

Gracey’s, Elizabeth’s and Ana’s stories are powerful, but they represent just 15% of the total number of former Fellows who received a promotion in 2023. We have more of these stories. Their success and the success of the Fellows who follow them is more than an incident—it is a pattern that we want to keep repeating.

The Alfred Fleishman Diversity Fellowship Program is a North America-based internship where talent from diverse backgrounds can combine their PR, Communications and Media talents with their passion for diversity and inclusion. Our teams across the United States and Canada hire, mentor and prepare Fellows for entry-level roles at FleishmanHillard. If you want to start your career with us, you can learn more about openings by visiting our Join Us page.  

Article

FleishmanHillard’s Adrianne C. Smith to Speak on “Don’t Believe the Hype — DEI Will Never DIE” at 2024 Cannes Lions International Festival of Creativity

May 21, 2024

What: “Don’t Believe the Hype — DEI Will Never DIE” session

When: Tuesday, June 18, 2024, 2:15 to 2:45 p.m. CET

Where: 2024 Cannes Lions International Festival of Creativity main stage

FleishmanHillard’s Adrianne C. Smith, chief diversity and inclusion officer, will take to the main stage of the 2024 Cannes Lions International Festival of Creativity on June 18, 2024 at 2:15 p.m. CET to share her thoughts on the state of DE&I. Smith’s keynote speech will discuss the myth that DE&I efforts are obsolete and explain why they’re more vital than ever.

The festival takes place in Cannes, France from June 17 to June 21 and invites industry professionals from all over the world to celebrate groundbreaking and meaningful creativity.

More information here.

Article

The Confidence to Take the Right Risk

February 28, 2024
By Lauren Winter

The power of the collective.

For too long, agencies have been pitted against each other and tension in communications to capture attention has been taught, but as I listened to people from all walks of life at the recent Unstereotype Alliance Global Member Summit, the message was clear: let’s do this together.

I was honoured to be provided with the opportunity to talk amongst such esteemed company at the annual event. The Unstereotype Alliance is an initiative convened by the UN to unite advertising industry leaders, decision makers and creatives to end harmful stereotypes in advertising. My panel discussed the perils of saying and doing nothing for the communities who brands wish to speak to and how brands can be brave and shift out of arrested development. The following is a summary of my key points.

Examine and act on your core values. Often, brands look to avoid reputational loss —  but they miss the reputational gain also. A lot of the time we need to look at our core values; for most humans that’s a challenge, let alone brands with multiple layers of approvals.  Reflective change can feel nearly impossible, but for people to buy into you, they need to know where you’re coming from, which might mean you need to stop thinking about being right for the moment and evolve for the longer term.

Bring everyone to the table. Creating that internal culture of change will allow you to start to feel brave when talking to the outside world and when you’re being brave, you’re taking an element of risk, and that’s OK — you just want to have confidence to take the right risk and that’s where you need to add the EQ to the IQ. Adding that emotionally intelligent person to the table, the person who is culturally connected and who’s a part of the communities you wish to speak to, or curious about them, will give you the confidence to be bold.

That emotional intelligence has layers and is intuitive, and unlike AI, is better at predicting the unpredictability of humans. These people can assess campaigns through what we coin here at FleishmanHillard as our cultural mapping approach — the three E’s: Empathy, Earnestness and Empowerment. It’s a powerful lens for your brand and bottom line. 

Think about the long game. Marketing professions are familiar with the concept of pace. When piggy-backing, news-hijacking and jumping on trend bandwagons, the need to have sincerity when dealing with communities is often unconsidered. Culture has roots and longevity. A brand’s integrity when mapping to culture is more important than the speed. As June Ambrose, renowned creative director, said at the summit — impact takes intention.

Be brave. There’s a rising amongst the youth that feel there’s a lack of originality out there — as famed record producer Mark Ronson suggested, part of originality is just evolving the story for the next generation. Does the current state of affairs and the frozen position many brands find themselves in attribute to the bland over the bold? By brands shifting their mindsets from talking about their own benefits to being an activist for others, they can have the full force of youth on their side.

In closing, keep in mind that to have a platform is a privilege. Sima Bahous, United Nations Under-Secretary-General and executive director of UN Women, made the following suggestions:

  1. Invest in gender equality and you accelerate progress
  2. Highlight the youthful voices
  3. Commit to accountability

It sounds simple but too often forgotten and with the power of our communications, we can be bold and push the agenda for others and our clients – a win-win!